PYMNTS

DECEMBER 29, 2020

Consumers have more heavily leaned on debit during the pandemic, with the economic downturn making shoppers more cautious than ever about the prospect of taking on credit card debt. One popular scam sees fraudsters pretending to be government officials and alleging that consumers need to hand over payments data to receive relief funds.

Debit Card 121

Debit Card Online and Mobile Banking Scams Card Issuer 121

PYMNTS

OCTOBER 1, 2020

The plastic card, by necessity, is giving way to digital cards, and mobile apps are bringing card-not-present transactions, increasingly, to mobile devices. Today, more than ever, consumers expect easy service and experiences in the palms of their hands — and financial services is no outlier in that trend,” she told PYMNTS.

Online and Mobile Banking 106

Online and Mobile Banking Disputes On-Demand Issuers 106

PYMNTS

NOVEMBER 16, 2016

American consumers have fallen for mobile banking apps, but up to now, most businesses were not seemingly showing apps the same love. With the number of mobile banking customers now outnumbering those who bank at branches for the first time, consumers have warmly embraced banking via mobile apps.

Online and Mobile Banking 86

Online and Mobile Banking Mobile Banking Small Business Faster Payments 86

Fintech Finance

JULY 23, 2024

Consumers made 85 per cent of the total number of payments (41.0 Spending data over recent years suggests that there has been a shift towards consumers making a greater number of transactions that are each worth a lower individual amount, albeit without necessarily increasing the overall amount spent. billion, up from 45.7

Contactless Payments 90

Contactless Payments Online and Mobile Banking Debit Card Payments 90

Clearly Payments

MARCH 22, 2024

In the landscape of commerce, mobile payments have emerged as a disruptive force, altering the way people engage in financial transactions. It represents a paradigm shift in how consumers and businesses interact financially. The Growth of Mobile Payments The ascent of mobile payments has been nothing short of meteoric.

Contactless Payments 100

Contactless Payments Online and Mobile Banking Mobile Payments Payments 100

The Fintech Times

FEBRUARY 12, 2024

New research has been released by Capital One Insights Center , the research facility for the America-based bank, revealing the extent of consumers’ digital and financial literacy. The Capital One research shows some promising signs and some causes for concern simultaneously.

Financial Literacy 69

Financial Literacy Consumer Online and Mobile Banking Enrollments 69

PYMNTS

JANUARY 20, 2021

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales.

Online and Mobile Banking 117

Online and Mobile Banking On-Demand Product Consumer 117

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Rules 77

Rules Consumer Privacy Online and Mobile Banking 77

PYMNTS

SEPTEMBER 23, 2020

As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2 million in 2020 as consumers continue to heavily rely on these services. million in 2021 as indoor restaurant dining spaces reopen and consumers venture out to eat again.

Fraud Prevention 98

Fraud Prevention Online and Mobile Banking AI Consumer 98

PYMNTS

OCTOBER 3, 2019

Consumers want control — everybody seems to know that. But what you probably don’t know is that consumers want the type of financial services control that could potentially reduce their risk for fraud and leave them responsible for more authentication tasks, according to fresh PYMNTS research. More than half of consumers — 54.1

Consumer 60

Consumer Online and Mobile Banking Authentication Credit Union 60

CB Insights

JANUARY 5, 2021

In the past few years, the burgeoning popularity of digital banks has only underscored the severity of these problems, with upstarts like Chime and SoFi offering cheaper, faster, and more convenient banking experiences. . get the state of challenger banks report. First name. Company Name. Phone number. Source: PwC.

Online and Mobile Banking 98

Online and Mobile Banking Financial Inclusion Checks Federal Reserve 98

PYMNTS

JANUARY 2, 2019

Morgan Managing Director and Head of Commercial Card Product Management Naney Pandit says should be a focus this year is in mobilizing the corporate card. Some financial institutions, including Bank of America and UMB Bank, have also invested in mobile B2B payments.

Commercial Card 84

Commercial Card Online and Mobile Banking Payer B2B 84

PYMNTS

NOVEMBER 30, 2020

Smartphones have become a ubiquitous part of life for consumers around the globe. They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. The report surveyed 2,141 U.S.

Consumer 68

Consumer Card Issuer Accounts Online and Mobile Banking 68

Fintech News

OCTOBER 22, 2024

In Asia-Pacific (APAC), fraud is becoming an increasingly serious challenge for financial institutions, an issue that has been exacerbated by the rapid adoption of digital transactions and online banking. A year later, Kathmandu-based NIC Asia Bank suffered a major heist, with hackers managing to make about US$4.4

APACS 97

APACS Online and Mobile Banking Fraud Prevention Fraud Detection 97

PYMNTS

JULY 26, 2020

of India (NPCI) that facilitates inter-bank transactions, has propelled the growth of online payments, the Financial Times (FT) reported. UPI was established by the central bank and is owned by a group of local lenders. Neil Shah , an analyst at Counterpoint Research, the Hong Kong-based industry researcher, agreed.

Volume 123

Volume Digital Payments Transactions Online and Mobile Banking 123

PYMNTS

JANUARY 18, 2019

Way back in the day (which, in 21st century digital economy terms, probably means a decade or so), smart and important people used to express well-informed skepticism about the prospect of selling clothes, cars and even groceries via online or mobile channels. That does not mean they are all millennial consumers.

Consumer 70

Consumer Online and Mobile Banking Process Transactions 70

CB Insights

AUGUST 23, 2018

trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. Live briefing: Consumer Banks in The Digital Age.

Consumer 76

Consumer Online and Mobile Banking Credit Cards Push-to-Card 76

PYMNTS

NOVEMBER 26, 2019

lost bank branches between 2012 and 2017, with rural areas feeling the brunt of the closures, according to research from the Federal Reserve released on Monday (Nov. Rural communities with lower incomes or a higher percentage of minorities saw the most closures, losing 1,553 bank branches in 794 counties, a decline of 14 percent.

Federal Reserve 83

Federal Reserve Online and Mobile Banking Small Business Fed 83

Fintech News

MAY 23, 2024

Confronted by shifting factors such as tech advancements, generative AI, high interest rates, increased institutional oversight, and evolving customer expectations — the best banks must adapt their business and operating models in 2024, including in Asia. CHINA #1 China Merchants Bank China Merchants Bank Co.,

Online and Mobile Banking 117

Online and Mobile Banking Treasury Non-Bank Finance 117

Stax

APRIL 18, 2024

According to Forbes , “mobile payments are increasingly being used by U.S. Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. What is mobile credit card processing?

Credit Cards 88

Credit Cards Process Online and Mobile Banking Mobile Payments 88

PYMNTS

DECEMBER 10, 2020

Consumers were forced to swiftly adapt to a world where their primary way to interact with businesses or banks became digital-first, with the pandemic seemingly increasing the number of consumers turning to digital tools to conduct their financial activities. PYMNTS research found that 21.6

Posting 93

Posting Online and Mobile Banking ATM Credit Union 93

PYMNTS

DECEMBER 7, 2020

At a time when 80 percent of apps ask for (and are usually given) users’ geolocation data, the fact that most mobile banking applications still don’t is unacceptable, GeoGuard CEO David Briggs told Karen Webster in an interview. Two-thirds of all banking apps don't ask for location at all,” Briggs said. A Rude Awakening.

Risk 93

Risk Online and Mobile Banking Security Social Security 93

PYMNTS

MARCH 18, 2019

The financial institution on Monday (March 18) “began offering checkless accounts with access to its mobile app, branches and ATMs for $4.95 Thasunda Duckett, chief executive of Chase Consumer Banking, told the news service she “hopes the new accounts will attract more low-income individuals and people who have never had bank accounts.”

Consumer 70

Consumer Online and Mobile Banking FDIC Checks 70

Stax

NOVEMBER 6, 2023

Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Customers can pay with their watch or phone just by tapping it on a card reader, and businesses can host an entire POS system on a mobile phone.

Mobile Payments 88

Mobile Payments Online and Mobile Banking Debit Card Payments 88

The Fintech Times

APRIL 22, 2024

Security is failing to keep pace with smartphone utilisation with compromised digital wallets and banking apps leading to growing identity threats, a report has revealed. The E volving Smartphone Usage and the Growing Threat to Consumers report from UK fintech startup Nuke From Orbit quizzed UK consumers on their smartphone usage.

Identity Theft 59

Identity Theft Consumer Online and Mobile Banking Monetary Loss 59

PYMNTS

OCTOBER 23, 2020

The pandemic continues to affect almost all aspects of consumers’ lives, and their banking interactions are no exception. Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April.

Credit Union 60

Credit Union Mobile Banking Online and Mobile Banking Innovation 60

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . Our research suggests that traditional FIs may be underestimating consumers’ willingness to embrace new, and some say better, ways to manage and spend their cash.

Online and Mobile Banking 73

Online and Mobile Banking Debit Card ATM Accounts 73

PYMNTS

AUGUST 21, 2019

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World.

Online and Mobile Banking 77

Online and Mobile Banking AI Mobile Banking Innovation 77

Fintech Finance

FEBRUARY 12, 2024

The research showed that online and in-person cash payments are the most popular ways to pay, while over a quarter of consumers want to pay via Direct Debit. A further 17% prefer to pay via a mobile app when booking, followed by mobile in-person such as Google Pay (14%) and over the phone (13%).

Research 52

Research Online and Mobile Banking Payments Credit Cards 52

Payment Savvy

DECEMBER 2, 2022

Consumer shopping behavior has changed greatly during the last decade. Let’s dive into the subtleties of the smoothest payment process and find out everything about NFC mobile payments, including what they are, how they work, and how to use them. What are NFC Mobile Payments? How Do NFC Mobile Payments Work?

Mobile Payments 98

Mobile Payments Contactless Payments Online and Mobile Banking CHIPS 98

PYMNTS

MARCH 9, 2020

Questions like, “What is a bank?”. It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms.

Credit Union 92

Credit Union Online and Mobile Banking ATM PayPal 92

PYMNTS

NOVEMBER 16, 2020

Consumers have cut back on travel, in-person entertainment and restaurant spend. Then they will use this newfound spending power to bring a new, vengeful spending strategy to the holiday season because, after all, the American consumer deserves a few gifts after all that they’ve been through this year. Here’s the scenario.

Credit Cards 121

Credit Cards Online and Mobile Banking Consumer Research 121

The Fintech Times

APRIL 23, 2024

As mobile banking apps continue to accrue a seemingly ever-growing user base, criminals may sense an opportunity to access people’s finances by exploiting weaknesses in some banks’ security, consumer champions Which? They were not able to test banks’ back-end security systems. Security let downs Which?

Addressing 69

Addressing Online and Mobile Banking Security Best Practices 69

PYMNTS

NOVEMBER 20, 2020

Physical banking was already on the decline before the COVID-19 pandemic put much of the physical economy into the deep freeze for a year and left customers scrambling to digitize their day-to-day lives as much as possible and as fast as possible. Officially the regulatory powers that govern banking aren’t on board with this switch.

Office of the Comptroller of the Currency 88

Office of the Comptroller of the Currency Online and Mobile Banking OCC Federal Reserve 88

Payment Savvy

AUGUST 27, 2020

It is not a surprise that consumers today are making more online payments than ever before. Interestingly enough, research by PWC found that the number of consumers making mobile purchases increased from 7% to 17% from 2010-2017. Plus, it allows revenue to quickly and easily hit your business bank account.

Consumer 52

Consumer Online and Mobile Banking Direct Deposit Payments 52

PYMNTS

SEPTEMBER 8, 2020

Mitek , which provides software and authentication services, said it has upped its game with its release of Mobile Deposit 4.8, a mobile banking app. Its Mobile Deposit solution has been licensed by more than 6,400 financial institutions. Premier” checking account customers.

Mobile Banking 52

Mobile Banking Mobile Deposit Online and Mobile Banking Authentication 52

Fintech News

SEPTEMBER 22, 2024

Global highlights: January – December 2023, Source: Confidence Amid Chaos: Managing Fraud and Scams with Data and Analytics, LexisNexis Risk Solutions In financial services, new account creation attacks increased by 12% YoY, driven by increases on the mobile channel, primarily mobile browser.

Accounts 132

Accounts Scams Bots Account Takeovers 132