PYMNTS

DECEMBER 30, 2020

billion gifts this season, nearly one billion products were sold by third-party sellers. Now those sellers have to play on the same returns field as their bigger competitors, as returns season follows what was a watershed event for Amazon and its sellers. Most of the return policies for those sellers are similar to Amazon’s.

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PYMNTS

DECEMBER 29, 2020

Returns made through Returnly ’s system increased by over three times on Saturday (Dec. 26) in contrast to an average return day in the United States, according to a Tuesday (Dec. Returnly also noted that the return journey begins on Dec. It took shoppers nearly seven days to send back returns in January of 2020.

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PYMNTS

JANUARY 11, 2021

While early to mid-January is always the return season, this year has long been forecast to be a spot more active than its predecessors given the volume of gifts bought online during the 2020 holiday rush. Everyone Makes Mistakes — Why Returns Surged. Mistakes lead the field when it comes to generating returns.

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Returns Consumer Volume AI 69

The Fintech Times

SEPTEMBER 10, 2024

Consumer and business credit information provider, CRIF has published new findings revealing how users feel about managing their finances, and the role of financial providers across the US and Europe. Beyond fraud , young UK consumers are also more open to sharing their financial data if it means they can access better products and services.

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PYMNTS

MAY 21, 2020

But as anyone that has tried to catch up with the suddenly online consumer will attest, what goes out must sometimes come back. The issue at hand is returns. As digital revenue goes up, so do the costs of shipping and returns. But returns can be managed, and Narvar aims to help. The first was from retail clients.

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Returns Adjustments Consumer Posting 89

Finovate

FEBRUARY 22, 2024

Anette Broløs – Director and Founder, Finthropology Anette will be a part of our Wednesday afternoon Power Panel: From Open Banking To Open Finance & Beyond – How Can Banks Seize The Opportunity To Generate Returns? Photo by Donald Tong The post Live from London: Finovate TV Returns to FinovateEurope!

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Returns AI Embedded Finance Finance 69

PYMNTS

MAY 5, 2020

In the best of times, returns are the bane of eCommerce existence. In these worst of times, they’re even more complicated as return policies are all over the map due to the COVID-19 crisis and consumers who have amped up their eCommerce spending. And there will be a shift to seeing returns as a responsive, customer service tool.

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PYMNTS

JANUARY 24, 2019

24) — you could be on your way to owning a pallet’s worth of mostly overstocked items , products that included a mystery collection of grocery and drugstore items, a “truckload” of apparel and accessories, the total of which retail for $620,611. More Returns. For at least $8,913 — that was the high bid as of Thursday afternoon (Jan.

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PYMNTS

FEBRUARY 3, 2020

Free returns have become something of a standard offering for eCommerce consumers. A solid strategy, if it weren’t for one particular issue that most eCommerce consumers have experienced. Free returns aren’t exactly free – especially when counting time as a commodity of value.

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PYMNTS

MARCH 20, 2018

In an effort to help high-volume eCommerce retailers and merchants improve their customer experiences, FedEx has unveiled a new returns management product. Trade publication Logistics Management reported that the offering, called FedEx Returns Technology, helps ease the return logistics process for large businesses.

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Returns Volume Product Consulting 43

The Fintech Times

MARCH 4, 2024

Available in the Klarna app, the assistant is designed to enhance the shopping and payments experience for Klarna’s 150 million consumers worldwide. It is capable of managing a range of tasks from multilingual customer service to managing refunds and returns, and fostering healthy financial habits.

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AI Consumer Returns Payment Networks 69

Fintech Finance

JUNE 20, 2024

Forter , the Trust Platform for digital commerce, released findings from a national consumer study that found the majority of respondents (61%) have shifted their online shopping habits as a result of higher prices, signalling a need for brands to evolve with their customers. Of those using BNPL, 56% are doing so to help manage their costs.

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Consumer BNPL Research Credit Cards 98

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

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Returns Audit Best Practices Consumer 86

PYMNTS

DECEMBER 17, 2018

The holiday season brings in a staggering number of returns for eCommerce sales: According to estimates from CBRE, online returns could reach $37 billion amid the gift-giving season. One factor behind the rise, he believes, is YouTube videos filmed by people who excitedly buy boxes of returned items from liquidation websites.

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Returns Product Consumer Risk 67

The Fintech Times

JULY 26, 2024

In the past year, eToro launched its first ISA product through its Canary Wharf-based UK arm of the business, partnering with Moneyfarm. All of this is aligned with the company’s focus on localising its offering to meet UK consumers’ demand.

Consumer 64

Consumer On-Demand Returns Continuity 64

PYMNTS

JANUARY 25, 2021

Although the two sides spent four years negotiating their separation, and then another 12 months transitioning to the changes, it only took a few weeks for consumers and companies to be confronted with the costs and burdens involved in trading over borders that previously did not exist. "I leaving the EU on Jan. If Only It Were That Simple.

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PYMNTS

JANUARY 2, 2020

As online shopping powers a forecasted 26 percent year-over-year volume surge on National Returns Day, the United Parcel Service (UPS) foresees shipping 1.9 million gifts and other products back to U.S. 2 is the day with the most activity for holiday returns in the United States, CNBC reported.

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PYMNTS

JANUARY 12, 2021

According to the FCA, investors could lose “all their money” if they invest in crypto products offering high returns, CoinDesk reported. Customers “should be wary if they’re contacted out of the blue, pressured to invest quickly or promised returns that sound too good to be true,” the FCA said, per CoinDesk.

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Scams Returns Regulations Bitcoin 78

PYMNTS

DECEMBER 3, 2019

The results of a new survey found that most people – around 77 percent – plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Retailers need to seize the moment when shoppers return gifts.

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Returns Best Practices Product Consumer 54

PYMNTS

AUGUST 11, 2020

Idaho-based Kount has released a new product aimed at preventing insurance fraud as the industry increasingly turns to digital, and even mobile, setups. The product will also, the company said, protect against identity assumption, bot quotes, and “ghost brokering,” which is when fraudsters use fake documents. In a Tuesday (Aug.

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Product Fraud Prevention Bots AI 93

PYMNTS

JULY 16, 2020

Flipkart has launched a payment method that lets customers pay for a portion of a product upfront and the rest on delivery, Business Standard reported. told sellers that the “Part Payment” option would encourage prepaid transactions and reduce returns and cancellations. This week, Flipkart Group raised $1.2 AIOVA wrote.

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Returns Payments Payment Orders Consumer 56

PYMNTS

JUNE 13, 2019

In an effort to regulate eCommerce merchandise returns, a proposal is set to be put forward in Germany that aims to cut back on the quantity of unwanted products that are destroyed. And Haufe noted that rendering a product useless should be “the absolute last option.” You just don’t know what it is yet.”

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Returns Product Regulations Consumer 49

PYMNTS

FEBRUARY 22, 2017

In a twist on contemporary retail trends toward online channels, consumers still largely prefer to return in-store. This consumer preference can be a pain point question for digitally native merchants, especially since eCommerce return rates are categorically higher than their brick-and-mortar counterparts. and Houston.

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PYMNTS

JANUARY 1, 2021

The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop today. Office shifters plan to use digital shopping options more than other consumers after the pandemic has passed,” the report noted. How She Thinks About Vaccines.

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Consumer Debit Card Contactless Payments Research 144

PYMNTS

JUNE 17, 2020

At least, that’s what commercial card technology players believe, with this week’s rundown of the latest initiatives in corporate card solutions placing a focus on returning business trip volume. Amadeus B2B Wallet Expands Functionality. Wirecard, Payhawk Eye SMB Expenses. Cardpay Acquired By Infibeam.

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Commercial Card Returns Debit Card Reconciliation 67

PYMNTS

DECEMBER 22, 2020

consumer is still standing — but how they pay has changed with the times, both out of necessity and out of convenience. Part of that shift has been driven by the fact that many businesses do not accept cash, and consumers are opting to eschew bills and coins with public health concerns still top of mind. “I Debit Wins Out.

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Consumer Credit Union BNPL Payment APIs and Integration 123

Fintech Finance

AUGUST 15, 2024

Klarna , the AI-powered global payments network and shopping assistant, has launched two new products tapping into retail banks’ core business: everyday spending and saving. Cashback rewards consumers who shop in the Klarna app. ” With cashback, consumers can earn money back on everyday purchases.

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Payment Networks Credit Cards Returns Accounts 97

PYMNTS

SEPTEMBER 1, 2020

Chinese consumers who have the money to spend are doing exactly that on retail splurges — but that hasn't translated evenly across all sectors of the economy, with spending on luxury items up but other more common retail lagging. Bloomberg reported that luxury items like handbags, cosmetics and cars are doing well.

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Consumer Economy On-Demand Returns 63

PYMNTS

FEBRUARY 6, 2019

Some startups are born after an entrepreneur spots a missing niche in the market: ReturnRunners , for instance, was started after its founder saw a need for a service that could help her return unneeded purchases in an age when she could outsource her groceries, dinner or dry cleaning. The Retailer Side of the Equation.

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Returns Debit Card Facilitators Consumer 46

PYMNTS

JULY 3, 2018

The rise of eCommerce, and the fierce competition it has produced among merchants, has led to return policies that are liberal, inexpensive and nearly hassle-free for consumers. Those unwanted products, in turn, can create headaches for retailers — and a business opportunity for the so-called secondary market.

Returns 40

Returns On-Demand Product Consumer 40

Neopay

MAY 28, 2024

Consumer Financial Protection Bureau (CFPB) issued a new interpretation under the existing Truth in Lending Act. The BNPL market boomed as e-commerce orders exploded during the pandemic; fashion is one of the top categories for which consumers use these services.

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BNPL Credit Cards Consumer Financial Protection Bureau (CFPB) Regulations 52

PYMNTS

DECEMBER 15, 2020

Elvis Presley’s 1960s hit “ Return to Sender ” might have been about a lover’s spat, but in real life, the impact of “no such person, no such zone” is a serious problem. He added that the more expensive the product being shipped, the more the problem grows — along with costs. That's no joke.”. A Morbid Trend .

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Addressing Returns Duplicate Verification 73

PYMNTS

DECEMBER 30, 2020

Between the explosion of the digital economy driven by the pressures of the pandemic and the radical realignment of consumer preferences that has happened as a result, the year 2020 has seen digital payments accelerate at something approaching warp speed. It’s a consumer choice, [offering] everything and anything they want,” Turner said. “We

Consumer 112

Consumer Visa Faster Payments Instant Payments 112

PYMNTS

JANUARY 14, 2021

There is no shortage of digital-only banks offering a smoother onboarding process, a slick mobile interface and fee waivers in an effort to tempt consumers to leave their traditional bank. 14) that it is jumping into the world of mobile banking with the launch of a debit rewards product somewhat eye-catching. “We

Mobile Banking 71

Mobile Banking Product Credit Cards Debit Card 71

Fintech Finance

MARCH 21, 2024

While 54 percent of global consumers expect to increase their cross-border spending over the next six to twelve months, they need flexibility and transparency in the digital payment experience to make that happen. Globally, the US (36%) and China (25%) stood out as the top regions for consumers’ international shopping.

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Cross-Border Consumer Cross-Border Payments Payments 52

PYMNTS

FEBRUARY 9, 2018

After discovering that its customers have been misusing its generous return policy, L.L. Bean is changing its rules for returns. Customers had been able to return products years after buying them from L.L. 9) that customers will now be limited to a one-year return window, the Wall Street Journal reported.

Returns 40

Returns B2C On-Demand Rules 40

PYMNTS

MARCH 25, 2020

Consumers are navigating the vagaries of a brave new world dominated by the coronavirus. That means card portfolios can experience changing returns for financial institutions (FIs). But among the most pressing questions for these issuers, beyond simply offering a broad range of products: How do they get to top of wallet?

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Returns Issuers Online and Mobile Banking Void 43