PYMNTS

JUNE 15, 2020

But as the pandemic-driven digital shift gains traction, retailers have to be wondering if consumers will use websites to comparison shop for brick-and-mortar retail (webrooming) or whether they’ll go back to shopping retail to order online (showrooming). consumers webroom, mostly for electronics, clothing and household items.

Returns 70

Returns Checks Consumer Research 70

PYMNTS

SEPTEMBER 29, 2020

Consumer spending has been on something of a roller-coaster ride in 2020 thus far – dropping into the basement in the spring, but showing signs of recovery over the summer. But now summer is over, and consumer spending is looking a whole lot hazier heading into the traditional holiday shopping season.

Consumer 95

Consumer Government Governance Economy 95

PYMNTS

JANUARY 11, 2021

Two out of three consumers who made purchases during the 2020 holiday season say they have already returned or are planning to return at least one of those purchases, potentially taking a bite out of retailers’ holiday revenues. What can retailers do to mitigate the risk of returns and safeguard their online sales?

Returns 66

Returns Risk Mitigation Consumer 66

PYMNTS

OCTOBER 5, 2020

Americans consume roughly 13 billion quarts of popcorn every year, roughly 30 percent of that at the movies. Well, that was back when theatres were open, before COVID, and going to the movies was a regular part of a consumer’s routine. consumers, as well as the behavior of a sample of Main Street business owners. 10 and Sept.

Consumer 122

Consumer Volume Continuity Returns 122

PYMNTS

JANUARY 25, 2021

Although the two sides spent four years negotiating their separation, and then another 12 months transitioning to the changes, it only took a few weeks for consumers and companies to be confronted with the costs and burdens involved in trading over borders that previously did not exist. "I leaving the EU on Jan. If Only It Were That Simple.

Returns 75

Returns Posting Rules Procedures 75

PYMNTS

OCTOBER 15, 2020

The average United States consumer believes the pandemic will not come to an end until Sept. Back on March 11, the average consumer expected the pandemic to be over and for their lives to return to normal by July 27, 2020, roughly three months ago. PYMNTS research shows that 41.9 percent of all U.S.

Consumer 85

Consumer Returns Continuity Research 85

Accertify

AUGUST 17, 2023

Summer is well and truly underway, which means consumers have been ordering the latest looks for the season. The majority of consumers will pay for what they order and keep it, but a fraudulent few will sidestep the expense by ordering the clothes they need, wearing them once or twice, and returning them to retailers afterwards.

Returns 52

Returns Crime Consumer Research 52

Fintech Finance

NOVEMBER 27, 2024

This helps to close the gap between consumer expectations and merchant capabilities. Consumers who make an eligible return can now receive near instant refunds when returning goods for online purchases. Consumers who make an eligible return can now receive near instant refunds when returning goods for online purchases.

Visa 95

Visa Returns Consumer Participant 95

PYMNTS

NOVEMBER 20, 2020

Consumers want to pay by mobile means, headed into what is arguably the traditional “make or break” period for retailers that lasts from Thanksgiving through the end of the year. PYMNTS’ research found that where the searching and browsing are done (in-store or online), is where the purchases are made. percent in July.

Consumer 81

Consumer Returns Research Digital Payments 81

PYMNTS

JANUARY 27, 2021

26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more. Creating Culinary Experiences Remotely. Healthier And More Indulgent.

Technology 105

Technology Returns Consumer Research 105

PYMNTS

OCTOBER 29, 2020

But the cable cars are still sitting still, and ridership on public transportation remains down by 90 percent because even given the option to return to their offices by the state, local tech and office workers aren’t exactly enthused to return. percent of workers have left home to return to the office nationally.

Returns 60

Returns Shutdown PayPal Continuity 60

PYMNTS

DECEMBER 15, 2020

Elvis Presley’s 1960s hit “ Return to Sender ” might have been about a lover’s spat, but in real life, the impact of “no such person, no such zone” is a serious problem. According to Melissa ’s research, the average corporation’s customer list contains about 8 to 10 percent of duplicate data. Errors Are A Widespread Problem.

Addressing 73

Addressing Returns Duplicate Verification 73

PYMNTS

MAY 6, 2020

But it will take a mindset shift on the part of merchants and consumers — and a return of foot traffic to the stores, of course. As Platko said, the data show that consumers are willing to try something different when it comes to payments, chiefly to avoid touching things. As Webster noted, consumers like their cards.

Consumer 87

Consumer Contactless Payments Push-to-Card Payment Networks 87

PYMNTS

MAY 8, 2020

To that end, if those pools of workers are included, roughly 80 million people might have been out of work within the past several weeks, CNN reported, citing research from economists at the Chinese Academy of Social Sciences, a think tank. Data from the People’s Bank of China show that individual consumer loans were up by 609.4

Consumer 64

Consumer Research Returns Economy 64

PYMNTS

JANUARY 20, 2021

PYMNTS has been surveying consumers since the pandemic’s earliest days. We’ve learned that consumers have hit the reset button in the 10 or so months — in terms of what they do, what they expect and who they plan to be when “normal life” can resume again. Consumers have gone from “no big deal” to 'in it for the long haul.'.

Consumer 71

Consumer Returns Continuity Research 71

The Fintech Times

APRIL 22, 2024

The E volving Smartphone Usage and the Growing Threat to Consumers report from UK fintech startup Nuke From Orbit quizzed UK consumers on their smartphone usage. Its research reveals that 78 per cent use their smartphones for mobile banking, 85 per cent for accessing email, 71 per cent for managing social media and 51 per cent.

Identity Theft 59

Identity Theft Consumer Online and Mobile Banking Monetary Loss 59

PYMNTS

FEBRUARY 3, 2020

“Jobs to be done” – a theory popularized by the late Harvard Business School Professor Clayton Christensen – is the notion that consumers don’t buy products , but they hire them to perform a task they need done. Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. But it’s more than that.

Consumer 69

Consumer Returns Rules Product 69

Fintech Finance

NOVEMBER 19, 2024

According to new research released today, almost half of UK consumers (48%) cite concerns about payment security as a key reason for abandoning their shopping at the online checkout. Mollie’s Ecommerce Report shows that UK shoppers remain extremely cost-conscious.

Payment Security 92

Payment Security Security Payments Returns 92

PYMNTS

MAY 18, 2020

Goldman Sachs predicts that unemployment could reach 25 percent, and our own research shows that more than 35 percent of those who were working full- or part-time on March 6, no longer are. As a result, consumer spending is plummeting on anything but the essentials — and even that is slowing. More than 36.5

Consumer 73

Consumer Economy Research Risk 73

PYMNTS

AUGUST 21, 2020

Engaging customers in socially responsible causes can help retailers build trust and develop lasting relationships that translate into many return visits. Some retailers are engaging consumers by allowing them to use their BNPL accounts to donate directly to nonprofits they choose. Around The Buy Now, Pay Later World.

BNPL 117

BNPL Payments Consumer Research 117

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. consumers on Nov. The COVID-19 pandemic accelerated consumers’ shift to digital-first commerce. Our research shows that 74.1 It is also 27.1

Debit Card 128

Debit Card PayPal Credit Cards Consumer 128

The Fintech Times

JANUARY 16, 2024

Ravelin , the fraud prevention provider, has released research revealing that 37 per cent of consumers do not see the issue with taking advantage of loopholes and gaps in retailers’ policies for their own gain. It found that vast numbers of consumers of all ages regularly commit fraud.

Consumer 59

Consumer Fraud Prevention Risk Crime 59

PYMNTS

JUNE 7, 2019

As consumers grow accustomed to digital shopping and mobile ordering, slow transactions can make or break the customer experience. consumers can now access same-day ACH, so the technology is there. The rise in online shopping means more shoppers needing refunds on returned merchandise. Many Happy Returns.

Returns 71

Returns Same Day ACH Real Time Payments Risk 71

PYMNTS

DECEMBER 27, 2020

The company has resorted to flying PCs to consumers at its own cost, rather than relying on shipping via sea or rail, which can take a month longer. billion PCs will be in use around the world, according to data from research firm Canalys cited by Reuters. When the year draws to a close, some 1.77

Processors 112

Processors On-Demand Returns Governance 112

Clearly Payments

JULY 26, 2024

Consumer payment data has become a valuable asset for businesses. Consumer data, primarily gathered from credit card transactions, offers information that can help businesses enhance their operations, understand customer behavior, and ultimately increase their profitability.

Payments Data 52

Payments Data Consumer Fraud Detection Credit Cards 52

PYMNTS

JANUARY 26, 2021

Recent research highlighted in the December issue of the Delivering On Restaurant Rewards report, which is based on a survey of 2,123 U.S. consumers, helps explain why. The report found that 39 percent of consumers say loyalty and rewards programs encourage them to make restaurant purchases. .

SWIFT 106

SWIFT AI Assessments Research 106

PYMNTS

NOVEMBER 15, 2020

Ticketmaster’s goal is to provide enough flexibility and options that venues and fans have multiple paths to return to events, and is working to create integrations to our API and leading digital ticketing technology as we will look to tap into the top solutions based on what’s green-lit by officials and desired by clients.”.

Returns 98

Returns Assessments API Regulations 98

The Fintech Times

DECEMBER 12, 2023

But as financial institutions (FIs), fintechs and banks ponder the potential of the technology, 30 per cent of UK consumers do not trust it at all; FIS , the financial services technology provider, has revealed. Despite this, consumer trust in the technology remains low.

AI 64

AI Consumer Use Case Research 64

PYMNTS

NOVEMBER 2, 2020

It seems almost illogical that just when consumers are spending record amounts of personal and professional time online and enthusiastically embracing the pandemic’s digital shift, they’re also becoming increasingly leery of with whom they do business. And yet, research from PYMNTS shows that’s exactly what’s happening.

Returns 95

Returns Economy Privacy Data Security 95

PYMNTS

AUGUST 17, 2020

What we see in those numbers are the glimmers of a “V-shaped” recovery in those segments where consumers really value and want to return to the physical retail experience – with restaurants leading every other sector. And what we also see is only one part of the retail sales story. And where are they spending their money?

Economy 134

Economy Adjustments Consumer Product 134

PYMNTS

OCTOBER 1, 2020

The company’s quarterly outlook predicted huge numbers for eCommerce, which will result in serious negative ramifications for shipping and returns, with customer satisfaction hanging in the balance. If consumers aren’t as confident with the fit, with the color, with a look. they’ll bracket,” he said.

Returns 88

Returns Ubiquitous Product Volume 88

PYMNTS

DECEMBER 3, 2020

But as PYMNTS research has quantified, the economy cannot get close to pre-pandemic levels without the vaccine. consumers said they think their normal routines will be disrupted for longer than originally expected, and the average consumer is still highly concerned about the risks of leaving home. percent on March 27 and 39.7

Consumer 62

Consumer Returns Risk Research 62

PYMNTS

JANUARY 18, 2021

A big part of the agenda is about the shift to digital in a world where, according to PYMNTS research, more than 124 million Americans have already made the digital shift for shopping for retail products, groceries and food from restaurants since March of 2020. That in itself isn’t surprising, as consumers still fearful of COVID stayed away.

Consumer 123

Consumer Caps Research On-Demand 123

PYMNTS

AUGUST 6, 2020

But part of Ely’s job involves disconnecting, because what has made Roku so successful is its acceleration of “cutting the cord” — which entails consumers opting out of their cable services and opting into streaming services. According to Roku research, the pandemic has had a tangible impact on that shift to streaming services.

Returns 82

Returns Research Consumer Technology 82

Fintech Finance

DECEMBER 19, 2024

“Over time, instalments have become deeply ingrained in Brazilian and all Latin American cultures, providing consumers with a convenient and accessible way to make purchases, especially for higher-ticket values,” de Abreu added. Latin America has emerged as the next frontier for the international expansion of gaming companies.

Alternative Payment Methods 91

Alternative Payment Methods Payments Transactions Payment Solutions 91

PYMNTS

JANUARY 12, 2021

PYMNTS research shows that there could be as many as 130 million who are eager to follow suit — as soon as they get the chance. The average consumer also thinks the pandemic will end sooner than they did just two months ago — even though they still do not anticipate it ending for another year. There are now roughly 6.7

Consumer 56

Consumer Economy Research Returns 56

PYMNTS

JULY 8, 2020

PYMNTS first polled consumers on March 23 as lockdowns got serious, and the digital shift was already making headlines by then. Having surveyed more than 14,000 consumers to date about pandemic-era changes, PYMNTS researchers have identified four distinct consumer personas to emerge from the lockdowns.

Returns 72

Returns Assessments Consumer Research 72