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Fintech Finance
FEBRUARY 13, 2025
Zelle has announced that in 2024 the network reached 151 million enrolled users and helped American consumers and small businesses send over $1 trillionthe most money ever sent by a person-to-person payments service in a single year. Zelle transactions grew 25% from 2023 to a total of 3.6
86 
Payments Dive
MAY 31, 2024
“The scale of fraud on the Zelle platform is unacceptably high,” National Consumers League Vice President John Breyault said.
172 
Payments Dive
OCTOBER 2, 2024
Zelle, the popular peer-to-peer payment service, and rivals should be more upfront with consumers about the ability to ask for money back, Consumer Reports says.
163 
Bank Automation
DECEMBER 20, 2024
The Consumer Financial Protection Bureau announced today that it has sued Early Warning Services, Bank of America, JPMorgan and Wells Fargo for allegedly failing to implement anti-fraud safeguards on peer-to-peer payments network Zelle.
52 
Payments Dive
APRIL 27, 2022
In a letter to Zelle's CEO, two U.S. senators said the company's platform leaves consumers exposed to fraud, with little ability to recover lost funds. “Your company and the big banks who both own and partner with the platform have abdicated responsibility," they said.
146 
Payments Dive
AUGUST 15, 2024
If the banks that own Zelle’s parent battle the Consumer Financial Protection Bureau in court, they may find some federal judges open to their arguments, lawyers specializing in the area said.
122 
Fintech Finance
OCTOBER 17, 2024
the network operator of Zelle® , today announced that the person-to-person payments network helped 143 million consumers and small businesses move nearly half a trillion dollars — $481 billion, up 28% year-over-year in the first half of 2024. Transaction volume on Zelle increased by 27% year-over-year to over 1.7
97 
Payments Dive
APRIL 7, 2022
The banks earn billions of dollars from credit and debit card interchange fees so why would they want Zelle stepping in to connect consumers directly to bank accounts? "Banks would never want to jeopardize interchange revenue," said one analyst.
103 
Payments Dive
FEBRUARY 20, 2018
Bottom line: don't do business with people on Craigslist unless you meet them in person.
128 
Payments Source
MAY 30, 2019
Albert Ko, who had been the chief transformation officer of Intuit, says he will work to improve Zelle's interface to make it more appealing to consumers.
92 
Payments Source
JULY 7, 2017
Many of Zelle's member banks chose to migrate clearXchange users to the relaunched service. It's a potential convenience, but if executed without end user awareness or consent it can irritate consumers.
99 
Payments Source
MAY 7, 2018
Regardless of which bank a consumer uses, the Zelle interface should look more or less the same. This is the part of the customer experience Zelle controls and sells to consumers, making it the best way to deliver its security message.
64 
Tearsheet
JANUARY 28, 2025
In this edition, we focus on Denise Leonhard, GM of Zelle. Half a trillion dollars were transferred over the Zelle network in the first half of 2024, according to Zelles report in October. This came with a 27% increase in transaction volume YOY for the firm, showing how quickly the Zelle network is expanding.
52 
PYMNTS
NOVEMBER 2, 2020
Digital payments network Zelle surpassed the one-billion transaction mark over the past year, with the coronavirus crisis leading to a boost in demand, according to a press release. based Zelle processed 323 million transactions worth $84 billion. In the third quarter alone, the Scottsdale, Ariz.-based
83 
Finextra
AUGUST 5, 2024
JPMorgan Chase is considering taking legal action against the Consumer Financial Protection Bureau (CFPB) over an ongoing probe into the abuse of Zelle payments by scammers.
Clearly Payments
OCTOBER 31, 2024
From traditional options like credit cards to emerging solutions such as cryptocurrencies and biometrics, each payment method comes with unique advantages that cater to varying consumer needs. Popular Examples : Interac e-Transfer (Canada) , Zelle (U.S.), Cost : RTP services are low-cost or free for consumers, typically around $0.50
Payments Dive
OCTOBER 30, 2024
Bank of America is responding to a Consumer Financial Protection Bureau inquiry related to the bank’s processing of electronic payments through Zelle, the lender disclosed in a regulatory filing.
78 
Payments Dive
OCTOBER 31, 2022
Elizabeth Warren told the Consumer Financial Protection Bureau that it should amend Regulation E of the Electronic Fund Transfer Act “to increase consumer protection.”
131 
Payments Source
FEBRUARY 22, 2018
In Zelle’s national advertising campaign, the bank-run P-to-P network spotlights consumers paying a personal trainer, a babysitter and a neighbor. It sets an expectation that Zelle can be used like a credit card, and scammers have figured out how to exploit this trust.
88 
PYMNTS
JULY 29, 2020
Early Warning Services , an Arizona FinTech company, announced Wednesday it distributed $133 billion through its Zelle digital payments network for the first half of the year, according to a press release. Small- to medium-sized businesses (SMBs) have also begun using Zelle to accept payments from customers. billion using Zelle.
56 
PYMNTS
OCTOBER 16, 2020
Fighting these threats requires an equally wide range of defenses, says Jamie Armistead, Zelle vice president. Peer-to-peer (P2P) payment apps like CashApp , PayPal , Venmo and Zelle are especially popular targets for financial crime, with fraud attacks against these apps increasing by 733 percent since 2016.
89 
The Paypers
JANUARY 28, 2025
The Consumer Financial Protection Bureau has filed a lawsuit against Early Warning Services, the operator of Zelle, along with three of its owner banks.
70 
PYMNTS
JULY 29, 2020
Early Warning Services , an Arizona FinTech company, announced Wednesday it distributed $133 billion through its Zelle digital payments network for the first half of the year, according to a press release. Small- to medium-sized businesses (SMBs) have also begun using Zelle to accept payments from customers. billion using Zelle.
58 PYMNTS
OCTOBER 25, 2016
The Zelle instant payments network will start appearing as a mobile and digital payments option for consumers in a move that Reuters reported comes as financial firms in the United States make a bid to compete with Venmo and others firms. The firm said at Money20/20 that the Zelle offering will be offered across a single platform.
68 
Payments Source
FEBRUARY 7, 2018
The banks behind the Zelle network had more in mind than P-to-P payments between consumers, and BNY Mellon is beginning the network's evolution by targeting business payments market.
72 
PYMNTS
APRIL 24, 2019
Digital payment company Zelle sent $39 billion through its network on 147 million transactions during the first quarter of this year, the company said in a news release. This past quarter Zelle achieved several milestones toward our goal of nationwide ubiquity,” said Lou Anne Alexander, group president of payments solutions at Early Warning.
61 
The Paypers
JANUARY 28, 2025
The Consumer Financial Protection Bureau has filed a lawsuit against Early Warning Services, the operator of Zelle, along with three of its owner banks.
62 
Finextra
MARCH 4, 2025
The Consumer Financial Protection Bureau has dropped a lawsuit against JPMorgan Chase, Bank of America and Wells Fargo which had accused the banks of allowing fraud to "fester" on P2P payments platform Zelle.
64 
PYMNTS
DECEMBER 10, 2020
The eCards can be sent alongside payments made as gifts via Zelle in the bank's mobile app. Zelle is used to complete fast transactions in which funds are typically made available within minutes in the recipient's bank account. Recently, Zelle surpassed one billion payments in 12 months.
64 Payments Source
APRIL 17, 2018
The bank-led P2P service Zelle is on track to move more than $100 billion at its first anniversary in June — a milestone that is at odds with overall consumer awareness of digital P2P options.
65 
Finextra
DECEMBER 20, 2024
The Consumer Financial Protection Bureau has filed a lawsuit against JPMorgan Chase, Bank of America and Wells Fargo, accusing them of allowing fraud to "fester" on P2P payments platform Zelle.
59 
PYMNTS
OCTOBER 23, 2018
The third quarter proved more than kind to peer-to-peer (P2P) payments , at least according to financial results for the two main competitors, Zelle and Venmo , which continue to duke it out for market share and consumer loyalty — and doing so as another big digital player prepares to debut a P2P offering. Zelle Enrollment Boost.
58 
PYMNTS
APRIL 16, 2019
Consumer loans, on the other hand, were up 3 percent, while loans to businesses picked up 4 percent year on year – both of which drove increased revenue through higher U.S. BoA reported the Zelle person-to-person (P2P) payments service doubled year-on-year during Q1. million active Zelle users, 2.7 interest rates.
61 
PYMNTS
DECEMBER 16, 2019
And according to tweets from PNC, the bank has suggested that those Venmo users switch to Zelle, the payments offering that is run by Early Warning Systems, in turn owned by a consortium of banks — including PNC. We note that consumers may not understand – or care – why companies may be feuding.
69 
Payments Source
MARCH 12, 2019
Driving rapid consumer adoption of faster payments and the bank-run person-to-person payment network, Zelle, has been a core role for Early Warning’s Lou Anne Alexander over the past decade.
113 
PYMNTS
AUGUST 16, 2018
Zelle , the digital payment app that enables consumers to send money to friends and family, is gearing up to expand its offering to enable customers to pay small businesses. Zelle is backed by Bank of America, JPMorgan Chase and other banks. The firm is projecting that Zelle will reach 27.4 million users in the U.S.
50 
Finextra
FEBRUARY 12, 2025
Zelle today announced that in 2024 the network reached 151 million enrolled users and helped American consumers and small businesses send over $1 trillionthe most money ever sent by a person-to-person payments service in a single year.
52 
Finextra
FEBRUARY 13, 2025
Zelle has announced that in 2024 the network reached 151 million enrolled users and helped American consumers and small businesses send over $1 trillion the most money ever sent by a person-to-person payments service in a single year.
52 
PYMNTS
NOVEMBER 27, 2020
Consumers and businesses alike have long been familiar with digital payments, but both now expect smoother payment experiences as the COVID-19 pandemic’s financial impacts continue. Friction points that once proved to be minor nuisances have become legitimate financial challenges, especially for consumers and smaller businesses.
PYMNTS
JULY 17, 2019
Zelle P2P payments increased 79 percent year-over-year (YoY) in the second quarter of 2019, Bank of America said Wednesday (July 17), signaling the latest burst of growth for that payment method. During that quarter, consumers made 69 million payments worth $18 billion via Zelle. consumer cards. consumer cards.
47 PYMNTS
OCTOBER 15, 2018
Bank of America, in reporting its latest financials on Monday, also said that Zelle P2P payment transactions increased 138 percent year over year. The net reserve release was $216 million, driven by continued improvement in consumer real estate and energy portfolios,” the bank said in its Q3 financial report. billion. “The
53 PYMNTS
JULY 17, 2018
The Q2 earnings season has just kicked off, and it’s already helping shedding light on recent developments in the peer-to-peer (P2P) world — most notably, the shape of the ongoing competition between Zelle and Venmo. The good news about Zelle came earlier this week when Bank of America (BoA) released its second-quarter financials.
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