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Consumers’ migration to using contactlesspayment methods more often for their speed and convenience was only accelerated during the onset of the pandemic last year. It is easy to see why contactlesspayments are growing in a time of social distancing and touchless safeguards to prevent spreading the virus.
It also examines how merchants and financial institutions (FIs) are responding and working to enable easy contactless and online purchasing while keeping such card-not-present (CNP) transactions safe. A new report found that 58 percent of merchants now accept contactless cards, compared to the 40 percent that did so in 2019.
In an interview with Karen Webster, Chuck Fagan, president and CEO of PSCU , a creditunionserviceorganization (CUSO), said that the impact to consumer spending will be prolonged, but the recovery will be swift and sharp — depending on where you look. Overall credit card spend was down 29.9
That increased consumer adoption of digital payments will come as merchants continue to turn on their near-field communication (NFC) functionality and point of sale (POS) machines, which can accept those payments.
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