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Affinity Federal Credit Union On The Importance Of Accelerating Digital Transformations

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The CU, which has 20 branch locations within the tri-state area that includes New York and Connecticut, has upgraded its automated services to incorporate integrated cloud-based technologies and environments that involve artificial intelligence (AI). Affinity had help with its transformation, too.

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CUs Use AI, Cloud-Based Tools To Drive Member Engagement

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President and CEO Chuck Fagan of credit union service organization PSCU said that while financial institutions (FIs) had forecast returns on assets (ROAs) would fall to 30 basis points in the new year, CUs have told him they are gaining confidence regardless.

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Branching Out: Physical Locations Boost CUs' Digital Plans

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The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Around The Credit Union Landscape.

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PSCU Finalizes Purchase Of Card Issuer Primax

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Payments credit union service organization (CUSO) PSCU has acquired payment solution firm Primax , according to a press release. Primax has been working with designing and providing services for payment card programs for credit unions for 40 years in the U.S. and the Caribbean, the press release adds.

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Credit Unions Tech Up For Competition

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Considering that roughly 22 percent of CU members said they would switch to a more innovative CU , trust and technology are the things insulating CUs and members from some of the worst effects of the devastating “black swan” event known as COVID-19. Innovate or Die’. The CU-member trust bond will be tested by this.

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Taking A Data-Driven Approach To Meeting CU Members’ Banking Needs

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CUs that are adapting to an online-only banking reality thus also have to keep an eye out for more fraud schemes and are turning to technologies such as machine learning (ML) and data analytics to keep online data and transactions as secure as possible. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

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Anticipating The Consumer Spending Rebound

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In an interview with Karen Webster, Chuck Fagan, president and CEO of PSCU , a credit union service organization (CUSO), said that the impact to consumer spending will be prolonged, but the recovery will be swift and sharp — depending on where you look. Overall credit card spend was down 29.9