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CUs Use AI, Cloud-Based Tools To Drive Member Engagement

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President and CEO Chuck Fagan of credit union service organization PSCU said that while financial institutions (FIs) had forecast returns on assets (ROAs) would fall to 30 basis points in the new year, CUs have told him they are gaining confidence regardless.

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PSCU Says CU Spending Up With Stimulus Funds Arriving

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Credit union service organization (CUSO) PSCU compared the week ending April 19, 2020, to the same time frame in 2019 to discover what impact the coronavirus is having on consumer spending and shopping trends. In hot zone areas where the coronavirus hit the hardest — California, Connecticut, Washington D.C.,

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Anticipating The Consumer Spending Rebound

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In an interview with Karen Webster, Chuck Fagan, president and CEO of PSCU , a credit union service organization (CUSO), said that the impact to consumer spending will be prolonged, but the recovery will be swift and sharp — depending on where you look. Overall credit card spend was down 29.9

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How Music Retailers Keep Card-Not-Present Fraud From Sounding A Sour Note

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Debit transactions are on the rise, with credit union service organization PSCU finding that the value of payments made with debit cards rose 18 percent year over year between June 29 and July 5. Around The Next-Gen Debit World. Find the full story in the Tracker.

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For Credit Unions, An Innovation Mantra: ‘Easy Is The New Loyalty’

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Though a significant number of consumers may return to the branch experience when the coronavirus is finally thwarted, a significant number will want to be able to conduct their financial activities entirely on their own, through digital means.

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

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population and also advertises a simplified returns process for participating merchants. Online shoppers show deep-rooted loyalty to brands with fast shipments, easy returns, positive customer service experiences and flexible delivery options,” said Ryan Kelly, senior vice president of FedEx Supply Chain.