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In a creditunion-FinTech tie-up, Purdue Federal CreditUnion has revealed a collaboration with digital payments company Payrailz to enhance its own payment offerings. In addition to their collaboration, Purdue revealed it will also be investing in Payrailz's creditunionserviceorganization, CU Railz.
Payments creditunionserviceorganization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience.
Payments creditunionserviceorganization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience.
The switching costs are relatively low, so for CUs, the challenge is to ensure loyalty and keep the member in place through a continuum of services. Providing those most sought-out, innovative payment forms is critical for the creditunion to remain competitive in the marketplace and to maintain member retention,” Young told PYMNTS.
A new decade — and for creditunions (CUs), might this be the decade of data as a conduit of trust, a way to cement customer loyalty? The focus is on helping creditunions improve and enhance engagement with their members. That’s partly due to the fact that such technology is more affordable than in years past.
His comments came in the wake of findings by creditunionserviceorganizations that a rush to adopt contactless cards is likely to come in 2020 and beyond. PSCU said it has rolled out a half-million contactless cards to members from 14 creditunions (CUs).
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