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For Credit Unions, An Innovation Mantra: ‘Easy Is The New Loyalty’

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To that end, according to Scott Young, PSCU ’s vice president of innovation, credit unions (CUs) seeking to cement customer loyalty through tech-driven innovation need to keep one mantra top of mind: “Easy is the new loyalty.”.

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Deep Dive: Why Contactless Payment Innovation Is Key For CUs Amid The Pandemic And Beyond

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A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. This change in consumer behavior is expected to remain even after vaccines are more widely distributed. The High Stakes Of Offering Contactless.

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Anticipating The Consumer Spending Rebound

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In an interview with Karen Webster, Chuck Fagan, president and CEO of PSCU , a credit union service organization (CUSO), said that the impact to consumer spending will be prolonged, but the recovery will be swift and sharp — depending on where you look. Overall credit card spend was down 29.9 The Shift In Payments.

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How Music Retailers Keep Card-Not-Present Fraud From Sounding A Sour Note

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Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. The COVID-19 pandemic is shaking up shopping behavior. Around The Next-Gen Debit World.

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Deep Dive: Measuring COVID-19’s Impact On Consumers’ Payment Preferences

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Consumers are also rethinking whether they should be paying for goods with cash, credit cards or debit cards. Concerns about the virus lingering on paper bills or point-of-sale (POS) terminals have made some consumers and merchants favor digital purchasing.