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Credit Union Innovation Mobile Banking 
Finovate
AUGUST 13, 2024
FORUM Credit Union has selected Apiture’s Business Banking solution to enhance its commercial digital banking experience. FORUM Credit Union anticipates the move will expand its commercial member base. The credit union is also hoping to expand its commercial member base. FORUM, a $2.1
105 
PYMNTS
NOVEMBER 27, 2019
In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars.
86 
PYMNTS
MAY 27, 2020
The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. Many CUs are investing heavily in new digital technologies to help serve their members during the COVID-19 pandemic, but not all innovations are successful. About The Tracker.
97 
PYMNTS
JANUARY 21, 2021
For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. With a nod toward the changing landscape in financial services, Stevens said, “In the past, we heavily relied on foot traffic, particularly at credit union branches.”.
96 
PYMNTS
FEBRUARY 18, 2020
The PSCU company Lumin Digital has signed Bartlett, Tennessee-based First South Financial credit union to a multi-year digital banking and cloud computing agreement, Lumin announced on Tuesday (Feb. The addition of Lumin Digital gives the credit union (CU) another offering on its menu of digital financial products and services.
82 
PYMNTS
OCTOBER 23, 2020
Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April. Foot traffic at bank branches fell by roughly 50 percent during the same month, illustrating just how many consumers are flocking to digital channels.
60 
PYMNTS
JANUARY 27, 2021
Credit unions (CUs) and other financial institutions (FIs) across the country have made leaps and bounds in their efforts to digitize services in recent years to meet an already-growing consumer demand. Headquarters Federal Credit Union, created to serve its employees. Affinity had help with its transformation, too.
89 
PYMNTS
APRIL 1, 2019
In some ways, the average credit union customer is very much like the average customer of any financial institution. It doesn’t matter where you are banking, if you have a problem you want to be able to reach out at any time and get that problem solved,” Jack Lynch, chief risk officer at PSCU , told PYMNTS in a recent discussion.
56 
PYMNTS
NOVEMBER 24, 2020
Everyone who is doing prepaid processing today claims that they can do credit,” he said — but when you dig deeper into the requirements of a credit-processing system and associated regulations, it’s a very different product than prepaid or debit. All About Mobile. Mobile isn’t a U.S. phenomenon. Where’s The Growth?
124 
PYMNTS
JANUARY 29, 2019
We’ll use that Buffett-ism as a jumping-off point to reflect on the fact that credit unions (CUs) have built strong reputations over decades. That’s reflected in data (this is Data Drivers, after all) from the Credit Union Innovation Index , a joint effort between PSCU and PYMNTS. The Trust Factor.
70 
PYMNTS
AUGUST 31, 2020
PYMNTS’ August 2020 Credit Union Tracker® , done in collaboration with PSCU , examines the microbusiness landscape as the fog of COVID-19 begins to lift and new needs are clarified. Credit unions (CUs) have been especially invested in helping microbusinesses — 40.8 microbusinesses as well. PYMNTS’ findings reveal that 66.7
61 
Fintech Finance
FEBRUARY 27, 2025
The decision marks a significant shift in the market and provides a substantial opportunity for financial institutions to enhance their services and innovate within the financial services sector, regardless of what mobile device the user has.
80 
PYMNTS
NOVEMBER 20, 2020
April was also the month that financial institutions (FIs) and Big Tech firms alike learned that mobile banking had become a much bigger, more important channel, virtually overnight. It took crashing the websites of a string of major banks and credit unions for the sector to grasp what happened. Consumers are 8.7
PYMNTS
JUNE 26, 2020
The Credit Union Innovation Playbook series, Microbusiness Opportunity Edition , a PYMNTS and PSCU collaboration, analyzes this quadrant of the financial sector as it pertains to burgeoning microbusinesses, and the financial institutions crafting solutions for their needs. Digital Banking Meets The Micro Moment.
52 
Finovate
MAY 29, 2024
Embedded finance and digital banking solutions provider Finotta has announced a strategic partnership with Constellation Digital Partners (Constellation). Constellation will integrate Finotta’s Personified platform into its own solution to help credit unions offer personalized financial guidance to their members.
59 
PYMNTS
APRIL 16, 2020
Such is the world credit unions (CUs) nationwide face today. COVID-19, the panel universally agreed, for all the havoc it has wrought, may end up being the catalyst for innovation that the CU entire industry needed to really begin its next evolution in delivering on its members expectations. Innovating On A Dime.
56 
The Fintech Times
OCTOBER 11, 2024
Alkami Technology , a US and cloud-based digital banking solutions provider, has partnered with Intrepid Credit Union to launch a new digital banking platform that offers members self-service tools and a personalised user experience. ” In 2024, J.D. .” ” In 2024, J.D. . ” In 2024, J.D.
59 
PYMNTS
APRIL 22, 2019
That would seem to apply to credit unions (CUs), and to Consumers Credit Union of Illinois specifically, one of the largest CUs around, which has been in business since 1930 (before the Great Depression reached its worst depths). “You can’t teach an old dog new tricks” — so goes the dim, cynical saying.
53 
PYMNTS
MAY 20, 2020
Brick-and-mortar presence used to give credit unions (CUs) a competitive edge over digital-only challenger banks. percent of CU members believe that being unable to visit branch locations represents one way in which using challenger banks would make their banking experiences worse. PYMNTS research shows that 41.5
60 
PYMNTS
MAY 15, 2018
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. Around the Credit Union World. It’s not just online experiences that are getting upgrades.
44 
PYMNTS
JANUARY 26, 2021
The January Credit Union Tracker® explores the latest development in the credit union (CU) sector, including an examination of why it is so important for CUs to expedite their digital transformations and how they can help accommodate pandemic-induced challenges. Around The Credit Union Landscape .
110 
Finovate
JANUARY 14, 2025
Sage Capital Bank, an independent, Texas-based community financial institution, has chosen digital banking solutions provider Apiture to power its online and mobile banking services. Photo by nagaraju gajula The post Sage Capital Bank Partners with Digital Banking Solutions Provider Apiture appeared first on Finovate.
PYMNTS
OCTOBER 20, 2020
The pandemic may still be forcing financial institutions (FIs) to confront the new digital reality — but opportunities abound for credit unions to engage with members who are, just now, growing a bit more positive about spending money again. Stepping Up On Credit .
107 
PYMNTS
DECEMBER 28, 2020
The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Around The Credit Union Landscape. Coast Capital On The Innovations Driving CUs’ Digital-First Future.
79 
PYMNTS
JULY 31, 2020
Credit unions (CUs) have competed with banks that offer similar products for years, but their strength has long remained in the value of member relationships and ownership in the CU. percent of CU members citing it as a reason for their lack of interest in challenger banks, according to the Credit Union Innovation Playbook.
62 
PYMNTS
FEBRUARY 16, 2017
15) that, along with Filene Research Institute, a credit union and consumer finance think tank, it has launched a research hub at UCI focused on studying how emerging technologies impact credit union business practices and clients. “We It will include recommendations to help credit union leaders make wiser decisions.
43 
PYMNTS
APRIL 29, 2019
Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.
77 
PYMNTS
APRIL 1, 2020
Credit unions (CUs), as much as other financial entities, are seeing a boom in competition as banking moves to online and mobile channels. Customers today expect to be able to access financial services instantly, which can put pressure on CUs that need to stretch restricted technology budgets into innovative new features.
72 
Finovate
APRIL 2, 2024
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobile banking solutions. The community bank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
PYMNTS
APRIL 2, 2020
Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.
69 PYMNTS
NOVEMBER 16, 2017
As credit unions (CUs) face increased competition from traditional banks and new players from the FinTech crowd, many institutions ponder the same question: What can we do to keep our doors open? Mary’s Bank of Manchester, New Hampshire, holds the distinction of being the nation’s first and oldest credit union.
40 
PYMNTS
JULY 29, 2020
Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. The COVID-19 pandemic is highlighting how necessary these solutions are for consumers’ banking needs, however, and how high their standards for these channels have become. Around The Credit Union World.
67 
PYMNTS
OCTOBER 6, 2020
At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. 5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs.
PYMNTS
AUGUST 21, 2020
Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Deep Dive: Keeping Digital-First Banking Secure With AI, Biometrics. billion by 2024.
106 
Finovate
JUNE 17, 2024
Greenville, South Carolina-based MTC Federal Credit Union has turned to Mahalo Banking to enhance its member experience. Mahalo Banking won Best of Show in its Finovate debut at FinovateFall 2023. ” Mahalo Banking won Best of Show in its Finovate debut at FinovateFall in New York last year.
59 
PYMNTS
JANUARY 1, 2021
This year, the PYMNTS data and analytics team published 252 reports that tracked the data, innovations and disruptive thinking that are reshaping the payments and commerce business. Credit Union. The Trackers use a number of creative methodologies and frameworks that measure and benchmark an ever-changing landscape.
103 
PYMNTS
APRIL 30, 2020
Credit unions (CUs) have had to shutter many of their branches or limit capacity alongside other financial institutions (FIs) to protect members and staff as the COVID-19 virus continues on. Around The Credit Union World.
75 
PYMNTS
APRIL 24, 2020
noted on its social media accounts that it would be shuttering many of its branches and changing its hours of operation, and American bank JPMorgan Chase announced plans to close about 20 percent of its locations. Fifth Third Bank, KeyBank and PNC Bank are among those in the U.S. British FI Nationwide U.K.
99 
PYMNTS
JUNE 18, 2018
retail and business banking sectors by further enabling digital transformation for community banks and credit unions around the U.S. Simon Paris, CEO at Finastra said in the press release, “Credit unions and community banks are the fabric of American financial services.
Wharton Fintech
OCTOBER 30, 2023
Like, how does our financial institution offer a better account opening, mobile banking, and online banking? I think from our side, we have continuous focus on user experience and that constant innovation pace. So what we really focused in on was the digital experience. Conceptually, that is a huge mindset shift.
130 
PYMNTS
DECEMBER 29, 2020
Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Digital Banking's Rise In The CU Space. “I We had secure measures in which individuals connected to all the systems that they needed to work with.”.
PYMNTS
SEPTEMBER 23, 2016
Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. The Urban FT Workshop.
PYMNTS
APRIL 21, 2020
In an interview with Karen Webster, Chuck Fagan, president and CEO of PSCU , a credit union service organization (CUSO), said that the impact to consumer spending will be prolonged, but the recovery will be swift and sharp — depending on where you look. Overall credit card spend was down 29.9
67 
Fintech Labs Insights
APRIL 17, 2017
Coca-Cola CU (CCCU), an Atlanta-based credit union serving the employees of The Coca-Cola Company and their immediate families, has picked Bankjoy to provide online and mobile banking services for its members. No two credit unions are the same, nor should they be.”
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