Alliant Credit Union saves customers $500M in 2024
Bank Automation
NOVEMBER 4, 2024
Alliant Credit Union is looking to create value for its customers by offering digital solutions that traditional banks don’t offer.
Mobile solutions offer competitive edge for credit unions
Bank Automation
OCTOBER 3, 2024
Credits unions tapping Dublin-based fintech Pulsate for mobile solutions see a return on investment with a major uptick in funded loans, engagement and transactions.
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Alkami Teams Up with Kemba Credit Union
Finovate
NOVEMBER 11, 2024
Digital banking solutions provider Alkami Technology has teamed up with Ohio-based credit union, Kemba Credit Union. Via the partnership, the financial institution will launch a new digital banking solution for its retail and business members. billion in assets.
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Apiture to Power Commercial Digital Banking for FORUM Credit Union
Finovate
AUGUST 13, 2024
FORUM Credit Union has selected Apiture’s Business Banking solution to enhance its commercial digital banking experience. FORUM Credit Union anticipates the move will expand its commercial member base. The credit union is also hoping to expand its commercial member base. FORUM, a $2.1
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Alkami and Intrepid Credit Union Launch Digital Banking Platform for Members
The Fintech Times
OCTOBER 11, 2024
Alkami Technology , a US and cloud-based digital banking solutions provider, has partnered with Intrepid Credit Union to launch a new digital banking platform that offers members self-service tools and a personalised user experience. ” In 2024, J.D. .” ” In 2024, J.D. . ” In 2024, J.D.
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Finotta and Constellation Help Credit Unions Enhance the Member Experience
Finovate
MAY 29, 2024
Embedded finance and digital banking solutions provider Finotta has announced a strategic partnership with Constellation Digital Partners (Constellation). Constellation will integrate Finotta’s Personified platform into its own solution to help credit unions offer personalized financial guidance to their members.
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REPORT: Credit Unions Go The (Social) Distance With Mobile Banking Tools
PYMNTS
OCTOBER 23, 2020
Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April. Foot traffic at bank branches fell by roughly 50 percent during the same month, illustrating just how many consumers are flocking to digital channels.
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Finastra unveils Next Gen Mobile Banking
Finextra
APRIL 24, 2024
2024, Finastra, a global provider of financial software applications and marketplaces, announced the availability of its latest mobile banking software, Next Gen Mobile Banking, a new digital banking experience for community banks and credit unions.
Credit Unions Are Betting On Microbusinesses
PYMNTS
AUGUST 31, 2020
PYMNTS’ August 2020 Credit Union Tracker® , done in collaboration with PSCU , examines the microbusiness landscape as the fog of COVID-19 begins to lift and new needs are clarified. Credit unions (CUs) have been especially invested in helping microbusinesses — 40.8 microbusinesses as well. PYMNTS’ findings reveal that 66.7
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World Council Of Credit Unions Helps Develop Technology In Asia And Africa
Tom Groenfeldt
MAY 10, 2019
The World Council of Credit Unions helps develop new technology, like mobile banking, that credit unions need but cant afford to develop on their own.
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Affinity Federal Credit Union On The Importance Of Accelerating Digital Transformations
PYMNTS
JANUARY 27, 2021
Credit unions (CUs) and other financial institutions (FIs) across the country have made leaps and bounds in their efforts to digitize services in recent years to meet an already-growing consumer demand. Headquarters Federal Credit Union, created to serve its employees. Affinity had help with its transformation, too.
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Credit Unions Design New Microbusiness Services
PYMNTS
JUNE 26, 2020
The Credit Union Innovation Playbook series, Microbusiness Opportunity Edition , a PYMNTS and PSCU collaboration, analyzes this quadrant of the financial sector as it pertains to burgeoning microbusinesses, and the financial institutions crafting solutions for their needs. Digital Banking Meets The Micro Moment.
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Emporia State FCU adopts Bankjoy's mobile banking app
The Paypers
MARCH 25, 2024
US-based Emporia State Federal Credit Union has launched its updated online and mobile banking app powered by Bankjoy , a digital banking provider.
State Employees Credit Union partners with Apiture
The Paypers
JUNE 29, 2023
State Employees Credit Union has selected the Apiture Digital Banking Platform to deliver a better online and mobile banking experience to its members.
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PSCU: Digital Banking Helps Credit Unions Compete With Larger Banks
PYMNTS
NOVEMBER 24, 2020
In an interview with PYMNTS, Jeremiah Lotz , managing vice president, digital experience and payment products at PSCU , said the increasing use of analytic technology, mobile banking and platform models can help credit unions (CUs) anticipate the financial needs of their members — and even compete more effectively with larger banks in the process.
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PSCU’s Lumin Enables Digital Payments For TN Credit Union
PYMNTS
FEBRUARY 18, 2020
The PSCU company Lumin Digital has signed Bartlett, Tennessee-based First South Financial credit union to a multi-year digital banking and cloud computing agreement, Lumin announced on Tuesday (Feb. The addition of Lumin Digital gives the credit union (CU) another offering on its menu of digital financial products and services.
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Bank Offers Go Contextual For Credit Unions In 2021
PYMNTS
JANUARY 21, 2021
For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. With a nod toward the changing landscape in financial services, Stevens said, “In the past, we heavily relied on foot traffic, particularly at credit union branches.”.
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Credit Unions Tech Up For Competition
PYMNTS
APRIL 6, 2020
With over 58 percent of customers saying they’re “extremely” satisfied with credit unions (CUs) and nearly six in 10 saying they would stick with their CU even if it didn’t have all the bells and whistles of bank tech that competitors do, the bond between members and CUs remain strong. Innovate or Die’. And Finally, Fraud.
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How Credit Unions Can Win The FinServ Innovation Game
PYMNTS
NOVEMBER 27, 2019
In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars.
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How COVID-19 Is Creating A ‘New Normal’ For Credit Unions
PYMNTS
APRIL 28, 2020
In an interview with PYMNTS, Steve Salzer, senior vice president, legal and enterprise risk at PSCU , said that amid the disruption, opportunities are taking shape for credit unions (CUs) to cement their relationships with existing customers and serve them in new ways. The Permanent Changes.
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Apiture to Power Online and Mobile Banking for New Washington State Bank
Finovate
APRIL 2, 2024
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobile banking solutions. The community bank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
For Credit Unions: Trust, But Innovate
PYMNTS
APRIL 1, 2019
In some ways, the average credit union customer is very much like the average customer of any financial institution. It doesn’t matter where you are banking, if you have a problem you want to be able to reach out at any time and get that problem solved,” Jack Lynch, chief risk officer at PSCU , told PYMNTS in a recent discussion.
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Why Credit Unions Can’t Take Member Trust For Granted
PYMNTS
JANUARY 29, 2019
We’ll use that Buffett-ism as a jumping-off point to reflect on the fact that credit unions (CUs) have built strong reputations over decades. That’s reflected in data (this is Data Drivers, after all) from the Credit Union Innovation Index , a joint effort between PSCU and PYMNTS. The Trust Factor.
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How Credit Unions Face — And Embrace — Digital Disruption
PYMNTS
APRIL 22, 2019
That would seem to apply to credit unions (CUs), and to Consumers Credit Union of Illinois specifically, one of the largest CUs around, which has been in business since 1930 (before the Great Depression reached its worst depths). “You can’t teach an old dog new tricks” — so goes the dim, cynical saying.
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NEW DATA: How Credit Unions Fare Against Challenger Banks
PYMNTS
MAY 20, 2020
Brick-and-mortar presence used to give credit unions (CUs) a competitive edge over digital-only challenger banks. percent of CU members believe that being unable to visit branch locations represents one way in which using challenger banks would make their banking experiences worse. PYMNTS research shows that 41.5
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Transactions: Greylock FCU selects Alkami for digital banking
Bank Automation
MARCH 13, 2024
Greylock Federal Credit Union has selected Alkami to improve its digital banking offerings. billion credit union will implement the Alkami Digital Banking Platform to provide online and mobile banking to its retail and business clients, according to Alkami’s March 5 release.
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Teachers Credit Union On Using Technology To Drive A Personalized Member Service Approach
PYMNTS
NOVEMBER 20, 2020
Credit unions (CUs) have witnessed plenty of positive developments in recent years. These include South Bend, Indiana-based Teachers Credit Union (TCU), which has nearly $4 billion in assets and serves more than 300,000 customers at 57 branches across Indiana and southwest Michigan.
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Mobile Banking App Users Pull Ahead Of FIs On Expectations
PYMNTS
NOVEMBER 20, 2020
April was also the month that financial institutions (FIs) and Big Tech firms alike learned that mobile banking had become a much bigger, more important channel, virtually overnight. It took crashing the websites of a string of major banks and credit unions for the sector to grasp what happened. Consumers are 8.7
Mobile Banking Payments Evolve with More Payment Alternatives and Virtual Assistant-Supported Transactions
Fintech Finance
MARCH 27, 2024
Keynova Group , the principal competitive intelligence source for Mobile Banking Payments firms, has announced the results of the Q1 2024 edition of its semi-annual Mobile Banker Scorecard. Bank continued its winning streak, ranking No. mobile bank offerings. banks and credit unions.
Why ‘Knowing More Up Front’ Means Knowing Credit Unions’ Digital Future
PYMNTS
DECEMBER 28, 2018
It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. Most consumers haven’t used a mobile payment form at the point of sale yet. Making Security Stronger And More Subtle.
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PSCU CEO: The Quiet Power Of Credit Unions’ 100M-Member Network
PYMNTS
OCTOBER 11, 2018
Credit unions can be easy to overlook and underestimate — individually, they generally don’t have a massive amount of assets, their membership bases are often pretty small and more localized, and on average their rate of credit card penetration among members is pretty small: 15 to 17 percent on average. The Member Experience.
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Google, Citi see integrated payments, mobile banking as mutually beneficial
Payments Dive
NOVEMBER 14, 2019
The blockbuster agreement for Citi to integrate its Google Pay wallet with Citi and Stanford Federal Credit Union's mobile checking accounts represents an evolution of Big Tech and traditional banking to offer a mutually beneficial expansion of their digital banking and payments businesses.
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Agent IQ Partners with Narmi
Finovate
NOVEMBER 4, 2024
Digital relationship banking innovator Agent IQ has teamed up with digital banking solutions provider Narmi. The partnership will integrate Agent IQ’s Lynq banking platform with Narmi’s digital banking solutions to enable community banks and credit unions to offer enhanced, more personalized services.
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NEW REPORT: Millennials Raise Credit Unions’ Innovation Bar
PYMNTS
MAY 15, 2018
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. Around the Credit Union World. It’s not just online experiences that are getting upgrades.
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Credit Unions: When Innovation Timelines Are Measured In Days Not Months
PYMNTS
APRIL 16, 2020
Such is the world credit unions (CUs) nationwide face today. Innovation-focused CUs have actually been faster to market than some of their big bank counterparts in rolling out necessary services to their members. “At
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Magnolia FCU taps Pulsate for deeper client engagement
Finextra
SEPTEMBER 17, 2024
Pulsate, provider of mobile-first engagement solutions that deepen digital banking relationships and cut through noise in consumers’ moments of need, announced today that Magnolia Federal Credit Union has selected Pulsate to enhance member engagement and drive highly targeted communications through the digital and mobile banking channels.
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i2c: Mobile Banking, Credit Drive FinTech Opportunities Beyond The ‘Simple’ DDA
PYMNTS
NOVEMBER 24, 2020
So mobile is an extremely important aspect that one has to consider as the new norm.”. He uses the friendly, in-person relationships of a credit union as an example. Credit unions have taken a lot of pride in the relationship with their members [who] can walk in and talk to someone who knows [their] name and so on,” he said.
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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds
PYMNTS
NOVEMBER 17, 2020
Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. percent more likely to use mobile banking apps now than they were in 2019, and 51.1
Deep Dive: Credit Unions Respond To The Threat Of Digital-First Challenger Banks
PYMNTS
JULY 31, 2020
Credit unions (CUs) have competed with banks that offer similar products for years, but their strength has long remained in the value of member relationships and ownership in the CU. percent of CU members citing it as a reason for their lack of interest in challenger banks, according to the Credit Union Innovation Playbook.
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UCI/Filene Partner On Credit Union FinTech Research
PYMNTS
FEBRUARY 16, 2017
15) that, along with Filene Research Institute, a credit union and consumer finance think tank, it has launched a research hub at UCI focused on studying how emerging technologies impact credit union business practices and clients. “We It will include recommendations to help credit union leaders make wiser decisions.
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MTC FCU Teams Up with Mahalo Banking to Enhance the Member Experience
Finovate
JUNE 17, 2024
Greenville, South Carolina-based MTC Federal Credit Union has turned to Mahalo Banking to enhance its member experience. Mahalo Banking won Best of Show in its Finovate debut at FinovateFall 2023. ” Mahalo Banking won Best of Show in its Finovate debut at FinovateFall in New York last year.
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CO-OP President: Shared Branching And Credit Union Service Ubiquity
PYMNTS
MAY 7, 2018
Consumers, on the whole, really like doing business with their credit unions. According to the latest iteration of the Credit Union Tracker , 81 percent of credit union customers report being highly satisfied with their services. How Share Branching Redefines Credit Unions’ Banking Footprint.
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40 Longevity Lessons From The Oldest US Credit Union
PYMNTS
NOVEMBER 16, 2017
As credit unions (CUs) face increased competition from traditional banks and new players from the FinTech crowd, many institutions ponder the same question: What can we do to keep our doors open? Mary’s Bank of Manchester, New Hampshire, holds the distinction of being the nation’s first and oldest credit union.
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Glia Brings Interactive Technology to NCR Voyix’s Mobile Solution
Finovate
JUNE 18, 2024
Glia will integrate its unified interaction capabilities into the mobile version of NCR Voyix’s digital banking platform. NCR Voyix’s mobile banking app just got a lot more interactive. NCR Voyix was formed in October 2023 when NCR Corporation split into two entities.
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