PYMNTS

AUGUST 28, 2019

While all financial institutions (FIs) operate on customer relationships, trust and loyalty can play a larger role for credit unions. The latest Credit Union Tracker explores recent developments in the world of credit unions, and how open banking could change how credit unions do business and increase customer loyalty in the process.

Credit Union 73

Credit Union Instant Payments Non-Bank Near Real-Time 73

PYMNTS

APRIL 29, 2020

Traditional banks and credit unions must find ways to introduce seamless digital services, while digital-only operations must prove to a new crop of consumers that they are trustworthy. Vélez explained that Nubank always enters a market by launching a credit card as its first product, only later following this up with debit offerings.

Credit Union 105

Credit Union Consumer Online and Mobile Banking Card Issuer 105

Payments Dive

OCTOBER 15, 2019

With the intensifying competition from fintech startups, financial institutions need to step up their game, especially when it comes to digital, or they risk losing ground to these newcomers.

Credit Union 120

Credit Union FinTech Risk 120

Finovate

MARCH 24, 2025

Regtech Financial services compliance company Thistle Initiatives launches its integrated Risk Management as a Service (RMaaS) solution. Insurtech Voice-based risk assessment technology company Clearspeed teams up with insurance provider 1st Central. Somalia launches its first national instant payment system powered by BPC.

FinTech 85

FinTech Fraud Prevention Encryption Risk Assessment 85

Fintech Finance

FEBRUARY 13, 2025

We remain intently focused on expanding access to Zelle because it unlocks opportunity for individuals, small businesses, community banks, and credit unions.” Helping to protect Americans from scams In 2024, Zelle empowered over 73 million consumers with information about the risks of fraud and scams.

Zelle 86

Zelle Credit Union Scams Small Business 86

Finovate

NOVEMBER 19, 2024

Credit union credit card issuer Collabria Financial Services has teamed up with digital identity verification fintech Trulioo. ” Earlier this year, Trulioo partnered with Mastercard to integrate Mastercard’s identity solutions into its Person Match and Risk Intelligence products.

Verification 59

Verification Credit Union Card Issuer Payment APIs and Integration 59

The Fintech Times

JANUARY 28, 2025

Delfi, a machine-learning risk management platform for financial institutions, has partnered with three US banks to address interest rate risk management. Mahalo Banking, a provider of digital banking solutions, closed seven new credit union partnerships in December 2024.The

Credit Union 59

Credit Union FinTech Treasury Risk Management 59

Payments Source

SEPTEMBER 13, 2016

New Orleans--Financial institutions must often consider mobile features that don't integrate smoothly with their existing app, leading to the difficult decision of offering different branded apps for different use cases.

Credit Union 120

Credit Union Security Use Case Risk 120

PYMNTS

AUGUST 28, 2019

Among the most important questions to arise from that general trend is what credit unions must do to take advantage of that opportunity — more specifically, to move from in the wallet to top of wallet. More specifically, the two new hires will help PSCU offer more strategic consulting services for credit unions.

Credit Union 62

Credit Union Credit Union Service Organization Credit Cards Consulting 62

PYMNTS

SEPTEMBER 23, 2019

Credit unions (CUs) are facing an ever-shifting financial services landscape. Developments From Around The Credit Union Space. More diverse communities are being served by CUs than ever before, with the state of Michigan recently approving the nation’s first LGBTQ-focused CU, Superbia Credit Union.

Credit Union 63

Credit Union NCUA Online and Mobile Banking Underserved 63

PYMNTS

MARCH 12, 2020

Credit unions (CU) members have a reputation of being loyal to their financial institution (FI) — and not without reason. This is the key question PYMNTS set out to answer in the 2020 Credit Union Innovation Index , in collaboration with PSCU. This compares to just 80.5 percent of non-CU members who say the same.

Credit Union 77

Credit Union Innovation P2P Non-Bank 77

PYMNTS

OCTOBER 23, 2020

Recent research reveals that credit unions (CUs) are still lacking in providing many mobile app features that their members desire. It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences.

Credit Union 60

Credit Union Mobile Banking Online and Mobile Banking Innovation 60

Fintech Finance

MARCH 18, 2025

This paper, sponsored by NCR Atleos and conducted by Datos Insights, is based on extensive interviews with global retail banks and credit unions, consumer surveys, and industry research. This paper provides a framework, the ATM Continuum Index, which banks and credit unions may use to analyze their ATM operations and create a roadmap.

ATM 78

ATM Credit Union Research Authentication 78

PYMNTS

AUGUST 29, 2019

The market share of credit unions is only a fraction of their larger bank counterparts, but they tend to inspire a greater sense of loyalty among customers. Data from PYMNTS’ Credit Union Innovation Index found that 60.8 How Does Open Banking Help Credit Unions?

Credit Union 63

Credit Union Payment APIs and Integration API Credit Union Service Organization 63

Bank Automation

OCTOBER 21, 2024

Commonwealth Credit Union is using Zest AI’s underwriting solution to speed up customer service and improve risk modeling and accuracy of underwriting. Seventy percent to 83% of all our loan underwritings are automated now,” Chief Growth Officer Jaynel Christensen told Bank Automation News.

Underwriting 97

Underwriting Automation AI Credit Union 97

PYMNTS

FEBRUARY 11, 2020

The credit union service organization (CUSO) said it blocked cybercriminals at several channel intersections, including at the point of sale, at its contact centers and other avenues. PSCU has prevented over $277 million in would-be fraud last year, 30 percent more than in 2018.

Credit Union 56

Credit Union Credit Union Service Organization Blocks Bots 56

The Paypers

APRIL 17, 2025

Velera , formerly PSCU/Co-op Solutions , has launched a new tiered Risk Mitigation Service Model to help credit unions fight fraud.

Risk Mitigation 36

Risk Mitigation Credit Union Mitigation Risk 36

Finovate

APRIL 23, 2024

What do Apple Federal Credit Union , Carter Credit Union , and SCE Credit Union all have in common? offers credit unions and community banks an alternative approach to helping small and medium sized businesses secure the funding they need. Carter Credit Union. SCU Credit Union.

Credit Union 59

Credit Union Small Business Underwriting Community Banks 59

PYMNTS

JANUARY 26, 2021

The January Credit Union Tracker® explores the latest development in the credit union (CU) sector, including an examination of why it is so important for CUs to expedite their digital transformations and how they can help accommodate pandemic-induced challenges. Around The Credit Union Landscape .

Credit Union 110

Credit Union Contactless Payments Online and Mobile Banking Credit Union Service Organization 110

PYMNTS

JULY 15, 2020

CheckAlt , which provides lockbox and treasury management services, has struck a partnership with credit union service organization (CUSO) Tru Treasury to help credit unions attract new members and boost services, a press release says. The partnership touts its ability to work in both paper and electronic services.

Credit Union 52

Credit Union Treasury Reconciliation Credit Union Service Organization 52

PYMNTS

SEPTEMBER 28, 2020

Credit unions (CUs) have played a major role in supporting consumers who have been financially hit the hardest by the pandemic. They also extended 20,789 mortgage payments and 539,724 consumer loans, including car and credit card loans. Innovating Credit Products. The intended $1.4

Credit Union 60

Credit Union NCUA Small Business Innovation 60

PYMNTS

OCTOBER 28, 2020

That has created both challenges and opportunities for credit unions (CUs), as payments “are an important part of that lifestyle change,” Dragt noted. But Dragt said CUs that don’t take that route are at risk of losing members to the growing number of competitors who are lining up to seize the opportunity.

Credit Union 60

Credit Union Payments Push-to-Card Consumer 60

Finextra

MARCH 24, 2025

Acuvity, a leading runtime generative AI security platform company, today announced the availability of their GenAI Service Risk Evaluation Report, a highly sought-after capability following the recent release and subsequent adoption of DeepSeek.

Credit Union 52

Credit Union Risk AI Security 52

PYMNTS

JUNE 30, 2020

Credit union (CU) members are traditionally loyal, but the accelerated shift to digital banking amid the pandemic has led a growing number to consider other banking options. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1 PYMNTS’ recent Credit Union Innovation Playbook revealed that 19.4

Credit Union 53

Credit Union Innovation Contactless Payments Credit Cards 53

VISTA InfoSec

OCTOBER 21, 2024

As financial institutions increasingly rely on digital infrastructure to enhance operations, customer experience, and security, they also face growing challenges in mitigating the risks that come with it, such as cyber threats, system failures, and other operational vulnerabilities.

Compliance 182

Compliance Third-Party Service Provider Risk Assessment Audit 182

FICO

NOVEMBER 20, 2020

According to research from Equifax, the 2008 recession had an unexpected and interesting effect on credit unions. While market volume was down across the board in auto loan and bank card originations: Credit unions increased their market share by about 15% in auto loan origination. Pain points in prescreen marketing.

Credit Union 52

Credit Union Best Practices Origination Volume 52

Fintech Finance

JANUARY 29, 2025

The service address critical challenges such as regulatory compliance, operational complexity, and cybersecurity risks, the service offers institutions a secure, scalable, and cost-effective alternative to in-house SWIFT management.

SWIFT 59

SWIFT ISO 20022 Payment APIs and Integration Disaster Recovery 59

The Fintech Times

FEBRUARY 3, 2025

The payment system operator is also working with member participants, sharing technical and operational requirements and supporting them in designing their risk management processes to integrate with these new capabilities. It includes expansion to credit union locals and some categories in clearing houses involved in clearing and settlement.

Real Time Payments 64

Real Time Payments Settlement Credit Union Payments 64

FICO

OCTOBER 26, 2021

5 Ways Credit Unions Can Be More Resilient with AI and Analytics. Credit unions are sitting on a lot of risk right now. This COVID pandemic aftershock is about to hit the financial services industry, which means that credit unions need to pay close attention to their capital, asset quality, earnings, and liquidity.

Credit Union 52

Credit Union AI Non-Bank Risk Assessment 52

Finovate

SEPTEMBER 23, 2024

Fraud prevention Financial crime risk management solutions provider Hummingbird acquires no-code integration and automation specialist LogicLoop. Credit unions OneAZ Credit Union partners with Backbase for its Engagement Banking platform. Wealth management U.K.-based

FinTech 98

FinTech Credit Union Fraud Prevention Financial Crimes 98

PYMNTS

FEBRUARY 10, 2020

As the nation’s premier payments credit union service organization [CUSO] and a leader in the credit union industry, PSCU is continuously looking for ways to meet and exceed the expectations of the credit unions we serve,” said Gandre. As a CUSO, PSCU supports 1,500 credit unions, representing more than 3.8

Product 84

Product Credit Union Innovation Credit Union Service Organization 84

FICO

JULY 9, 2021

For credit unions and smaller banks in North America, the challenge of how to compete with their bigger counterparts is a constant and pressing matter. The solution integrates Equifax Consumer Credit Information and FICO risk decision management technology with marketing campaign automation and execution.

Credit Union 52

Credit Union Risk Automation Credit Cards 52

The Fintech Times

APRIL 24, 2025

BrightStar Credit Union (BSCU) is teaming up with fintech firm Jack Henry to leverage itsSymitar platform and complementary products to support BSCU’s growth and deliver better member experiences. Through the partnership,the credit union is shifting to a private cloud environment.

FinTech 59

FinTech Cross-Border Payment APIs and Integration Multi-Currency 59

Finovate

MARCH 3, 2025

Utah Community Credit Union (UCCU) joins NCR Atleos’ Allpoint Network. Risk management Risk and business intelligence solutions provider SRA Watchtower raises $4 million in funding in a round led by FINTOP Capital, JAM FINTOP, and EJF Capital. Crypto / DeFi London-based Netmind.AI

FinTech 52

FinTech Cross-Border Payments Cross-Border Credit Union 52

PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. It’s a story told by the data itself, Lesher said. Square announced $1.3

Credit Union 89

Credit Union Push-to-Card Online and Mobile Banking Community Banks 89

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. billion globally in 2021 – banks and credit unions are losing their status as the primary financial services providers to American consumers. Helping consumers earn the best possible yield on that money (within their risk tolerances). See all Posts.

Credit Union 52

Credit Union FinTech BNPL Online and Mobile Banking 52

PYMNTS

JANUARY 21, 2021

As PYMNTS coverage has shown , credit unions have also been showing the fruits of their digitally-focused labors. In one example, New York-based Ocean Financial Federal Credit Union recently noted that it saw mobile check deposits triple from $565,000 in March to $1.3 million in July. million in July.

Online and Mobile Banking 101

Online and Mobile Banking Credit Union Mobile Banking CBDC 101