Digital Debt Collection Trends in 2023 - From Culture to Strategies
FICO
JUNE 19, 2023
Both are within the same legal framework, but the perception of what is allowed and what is not is different. As Sven Krüssel noted, regulation is the big issue here because the banks are still unsure of what the rules allow. Last but not least: there must always be an emergency exit in a digital conversation.
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