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Pizza Goes High-Tech

PYMNTS

DRU Assist uses conversational AI on Domino’s mobile app and website in Australia and New Zealand to deliver virtual online ordering and other customer service functions. Additionally, DRU Assist is able to hold digital conversations with customers about menus, ingredients, store locations and operating hours.

AI 49
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And The Winners Are … The Payments Academy Awards

PYMNTS

Well, 2016 was a year in which they did some payments stuff, too — active user accounts hit 197 million, payments processes topped $6 billion, and 40 million consumers and 5 million merchants signed on to OneTouch and Venmo crushed it.