Remove Disaster Recovery Remove MFA Remove Mitigation
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Essential Guide to Seamless CCaaS Implementation 

VISTA InfoSec

To mitigate these risks, it’s essential to implement strong cybersecurity measures during the transition to CCaaS. Authentication: Implement multi-factor authentication (MFA) to add an extra layer of security to your system. CCaaS platforms deal with large amounts of sensitive customer data, making them a target for cyberattacks.

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New York Bolsters Cybersecurity Requirements

Global Fintech & Digital Assets

Requirements related to business continuity and disaster recovery have also been included for the first time. Importantly, the Amendments also removed the use of text message as an approved form of MFA, noting that it is “widely considered to be a weaker from of MFA.”