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Rivero Advises Banks to Brace for Spike in Cardholder Disputes as Black Friday and Cyber Monday Near

Fintech Finance

In anticipation of Black Friday and Cyber Monday, European Visa Fintech Partner, Rivero is urging banks, neobanks, and financial institutions to prepare for a potential spike in cardholder disputes. An analysis of the company’s internal data has highlighted a 25% rise in reported disputes over the past year.

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Citigroup Adds The Ability To Dispute Charges Through Mobile App

PYMNTS

Citigroup announced this week that Citi credit cardmembers now have the ability to dispute charges within its mobile app. Citi said it will roll out the ability for credit card customers to dispute charges posted within the Citi Mobile App for Android in December. “In Citi claims it is the only credit card issuer in the U.S.

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What are Visa Chargeback Reason Codes?

Fi911

Visa chargeback reason codes are a set of codes used by Visa to classify various reasons for chargebacks, which are disputes filed by cardholders against merchants. These reason codes help in categorizing the dispute and determining the appropriate course of action. Duplicate Processing 12.6.2: Card Recovery Bulletin 11.2:

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Chargeback Dispute Statistics for Merchants

Clearly Payments

Chargeback disputes represent a growing challenge for merchants and financial institutions. Originating as a consumer protection mechanism, chargebacks were designed to ensure customers could dispute fraudulent or erroneous transactions. We dig into the facts and statistics on chargebacks.

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How Merchants Can Manage AMEX Chargebacks

Clearly Payments

Win Rates Merchants’ success in disputing chargebacks varies across different card networks. Product or Service Issues: Comprising 20% of chargebacks, these disputes arise from issues with the quality or delivery of products or services. Financial Impact The financial impact of chargebacks is significant for all card networks.

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How to Win Chargeback Disputes

Clearly Payments

Winning chargeback disputes is important for merchants because chargebacks take time to deal with and lead to financial losses and increased processing fees. Here’s a guide to help merchants navigate and win chargeback disputes in credit card processing. Delayed responses can result in automatic loss of the dispute.

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What are Mastercard Chargeback Reason Codes?

Fi911

These codes play a crucial role in organizing disputes and guiding the subsequent actions required. Reason codes are useful in pinpointing processing mistakes, merchant fraud, and other justifiable dispute causes. Well, the challenge arises when we learn that not all chargebacks are warranted.

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