OCC Issues Policy Guidance on Buy Now, Pay Later Lending
Global Fintech & Digital Assets
DECEMBER 21, 2023
Banks should therefore: maintain processes for handling merchandise returns and merchant disputes in a manner that is fair and matches disclosures provided to consumers; assess fraud risk and implement controls to mitigate those risks; consider operational risks unique to BNPL lending, such as those related to product returns or customer disputes; (..)
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