EBizCharge

MARCH 14, 2025

These policies help set expectations, reduce disputes, and ensure efficient transactions by outlining the terms under which refunds and cancellations are allowed. Customer support: Without a refund policy, merchants may spend excessive time handling customer disputes, processing individual refund requests, and clarifying return conditions.

Returns 52

Returns Disputes Legal Non-Bank 52

PYMNTS

NOVEMBER 2, 2018

Small businesses with disputes can go to the AFCA, which will first tackle any issues via informal methods, including mediation. If a matter is not resolved, the AFCA has the authority to set financial and other agreements, and force financial services companies to take courses of action to resolve the dispute.

Disputes 61

Disputes Legal Framework Small Business Governance 61

The Payments Association

JANUARY 13, 2025

It is advised that firms ensure their custody arrangements, contracts and terms of service are aligned with these legal definitions in the interest of avoiding disputes while strengthening consumer trust. This could lead to disputes over ownership, custody, and liability in cases where the legal framework is yet to be fully tested.

Legal 88

Legal Stablecoins Cross-Border Due Diligence 88

Payments Source

NOVEMBER 26, 2019

The documentation tied to disputes can be complex, but it's necessary to mitigate dispute resolutions during busy shopping periods, says PactSafe's Eric Prugh.

Disputes 93

Disputes Mitigation ISOs Process 93

The Payments Association

JANUARY 3, 2025

Katherine Bailey (Valor Hospitality Europe Limited) explained how customers manipulate chargeback systems to claim refunds for services theyve already consumed: The guests enjoy a stay or experience and then dispute the charges. The card issuers often side with the customer without consulting us, which is unfair and costly.

Fraud Detection 88

Fraud Detection Fraud Prevention Participant Financial Crimes 88

PYMNTS

OCTOBER 4, 2016

3) with Lean Industries , a dispute management software solution provider. The two firms are teaming up to enable card-issuing banks using Lean’s AdjustmentHub dispute processing platform to automatically connect to Ethoca’s Global Collaboration Network to mitigate fraud and address customer disputes.

Disputes 53

Disputes Card Issuer Issuers Mitigation 53

Fintech Finance

SEPTEMBER 26, 2024

Justt , a leader in AI-powered chargeback mitigation, today announced a strategic partnership with Ravelin , a global provider of AI-native fraud detection and prevention solutions. According to the Ravelin Fraud and Payments Survey 2024 , 52.4%

Fraud Prevention 98

Fraud Prevention Fraud Detection AI Disputes 98

Payments Source

MARCH 23, 2020

The impact of the virus and mitigation measures will contribute to an increase in payment disputes, says Chargebacks 911 and Global Risk Technologies' Monica Eaton-Cardone.

Disputes 98

Disputes Mitigation Risk Technology 98

Clearly Payments

JUNE 12, 2024

Chargeback disputes represent a growing challenge for merchants and financial institutions. Originating as a consumer protection mechanism, chargebacks were designed to ensure customers could dispute fraudulent or erroneous transactions. We dig into the facts and statistics on chargebacks.

Disputes 52

Disputes Card Issuer Acquirers Transactions 52

Stax

JANUARY 23, 2025

The primary purpose of merchant account underwriting is to mitigate risks for payment processors and credit card networks. Credit card chargebacks , which occur when customers dispute a transaction, can be costly for both merchants and payment facilitators. What is the Purpose of Merchant Underwriting?

Underwriting 68

Underwriting PCI DSS Money Laundering Processors 68

Fintech Finance

NOVEMBER 5, 2024

These recently released findings come as the payments industry grapples with the fact that illegitimate disputes by cardholders through card-not-present (CNP) transactions are outpacing the growth of eCommerce sales. In response to the rise in chargebacks, many merchants are turning to new technologies and strategies to mitigate losses.

Disputes 96

Disputes Consumer Fraud Prevention Mitigation 96

Clearly Payments

JUNE 21, 2024

Winning chargeback disputes is important for merchants because chargebacks take time to deal with and lead to financial losses and increased processing fees. Here’s a guide to help merchants navigate and win chargeback disputes in credit card processing. Delayed responses can result in automatic loss of the dispute.

Disputes 52

Disputes Address Verification System (AVS) Credit Cards Best Practices 52

PYMNTS

OCTOBER 8, 2018

Understanding who one is doing business with is the first step to mitigating a myriad of risks, including non-compliance, non-payment, violated contracts and more. Ongoing geopolitical events — including Brexit, U.S.

Disputes 75

Disputes B2B Cross-Border Risk 75

Fintech News

FEBRUARY 10, 2025

Commonwealth Bank of Australia (CBA) is making significant strides in leveraging artificial intelligence to reshape the financial services landscape, already using AI to handle up to 15,000 payment disputes daily, a volume too high for its call centres. From fraud prevention to financial inclusion, its applications are vast and impactful.

AI 77

AI FinTech Fraud Detection Fraud Prevention 77

Fintech News

MARCH 26, 2024

Mastercard and global acquirer Worldpay have announced a partnership aimed at mitigating payment fraud and reducing the prevalence of chargebacks. The collaboration between Mastercard and Worldpay introduces the Ethoca Alerts system to Worldpay’s clientele of over one million merchants globally.

Visa 111

Visa Disputes Payments Mitigation 111

Fintech Finance

OCTOBER 8, 2024

Research from Chargebacks911 , the global chargeback technology leader, shows that unrecognised transactions are the leading reason for customers to dispute a transaction, causing a significant headache for merchants, draining resources and impacting their bottom line. merchants more than £128 million each year.

Disputes 98

Disputes Consumer Transactions Cross-Border 98

NFCW

JANUARY 10, 2024

This game-changing technology mitigates risk with each transaction, reducing fraud, chargebacks and disputes and provides huge marketing opportunities,’ Scott M Waite, commercial programs manager of ExxonMobil Fuels , says.

Credit Cards 113

Credit Cards Disputes Reconciliation Mitigation 113

PYMNTS

JULY 9, 2019

and China continues to put pressure on some of the largest multinational conglomerates and their supply chains, it’s not the only geopolitical dispute forcing changes in buyer-supplier relationships. While the trade war between the U.S. Samsung Vice Chairman Jay Y. SK Hynix declined to comment on the matter.

Disputes 53

Disputes Adjustments CHIPS Mitigation 53

Fi911

APRIL 10, 2024

The Impact of Declines on Disputes & Chargebacks An often overlooked aspect in the discourse on transaction declines is the potential for disputes and chargebacks. This not only leads to financial losses for the merchant, but also increases operational burdens on banks to resolve these disputes.

Disputes 99

Disputes Alternative Payment Methods Fraud Detection Transactions 99

EBizCharge

MARCH 11, 2025

Chargeback and dispute fees: Chargeback and dispute fees are costs merchants incur when a customer disputes a transaction and requests a refund through their credit card issuer. When a chargeback occurs, the payment processor temporarily withdraws the transaction amount from the merchants account while investigating the claim.

Processing Costs 52

Processing Costs Process Credit Cards Payment Gateways 52

BNG Payments

JANUARY 7, 2022

How to Mitigate Credit Card Payment Risks Credit cards are the number one form of payment with businesses today, and with more businesses offering online purchasing each year, the future of credit cards remains bright. An individual may have stolen the card or dispute the charge later after reviewing their credit card bill.

Credit Cards 52

Credit Cards Mitigation Risk PCI DSS 52

Clearly Payments

SEPTEMBER 26, 2024

14% of Consumers Admit to Committing Friendly Fraud: A significant minority of consumers acknowledge having disputed legitimate transactions, highlighting the deliberate aspect of some friendly fraud cases. A confusing or unclear descriptor can lead to unintentional disputes. What is Friendly Fraud?

Disputes 105

Disputes Processors Fraud Prevention Payments 105

Fintech Finance

AUGUST 15, 2024

Sionic , a leading provider of real-time, Pay-by-Bank Commerce (PbBC) services, today announced the launch of its comprehensive fraud detection and mitigation service built exclusively for real-time, bank-to-bank payments at checkouts, whether online, mobile or in-store.

AI 97

AI Fraud Detection Technology Real Time Payments 97

EBizCharge

DECEMBER 18, 2024

Here are four main functions and purposes of clearinghouses: Risk mitigation: The clearinghouse aims to mitigate risk by ensuring each party fulfills its obligations to reduce the chances of a party defaulting. These clearinghouses provide stability and mitigate risk in futures markets.

Facilitators 52

Facilitators Transactions Settlement Mitigation 52

The Payments Association

MARCH 14, 2025

Payment processors impose these fees to mitigate potential financial losses from disputed transactions. To minimise disputes and fraud-related losses, businesses should: Use fraud detection tools that flag suspicious transactions before they are processed. 5) Leverage Avoided.io 5) Leverage Avoided.io

Risk 88

Risk Disputes Processors Fraud Detection 88

Fi911

JUNE 4, 2024

The main responsibility of a chargeback analyst includes interpreting chargeback data to assist with the resolution of client disputes and eliminating the factors that might trigger chargeback risks. The duties performed by a chargeback analyst include: Probing into the authenticity of claims or disputes that result in chargebacks.

Disputes 80

Disputes Fraud Prevention Compliance Processors 80

Fintech Finance

MARCH 3, 2025

Antom Shield: Advanced AI for risk mitigation and fraud prevention Antom Shield is an intelligent risk solution that strengthens fraud detection while helping merchants boost order conversion rates and drive growth. Real-time transaction scanning with millisecond-level risk decision.

Fraud Prevention 52

Fraud Prevention Fraud Detection AI Risk Management 52

EBizCharge

MARCH 18, 2025

Fraudulent transactions: Fraudulent transactions occur when cybercriminals use stolen credit card details for unauthorized purchases, resulting in chargebacks and disputes. Chargeback fraud: Chargeback fraud (also known as friendly fraud) occurs when a customer disputes a legitimate charge, leading to business financial losses.

Credit Cards 52

Credit Cards Process Security Data Breach 52

The Paypers

JULY 6, 2023

FinMont, a global Payment Orchestration platform, has joined forces with Justt, a chargeback mitigation provider, to implement automated solutions for chargeback disputes.

Disputes 36

Disputes Automation Mitigation Global Payments 36

Fintech Finance

APRIL 17, 2024

Justt , the pioneering chargeback mitigation company, has announced the opening of its European headquarters in the heart of Camden Market, London. Looking ahead, with its blend of proprietary AI and best-in-class human talent, Justt is ready to reinvigorate chargeback mitigation for even more UK and EMEA merchants.

Disputes 52

Disputes Mitigation Credit Cards On-Demand 52

Fintech Review

AUGUST 7, 2024

Enhanced Security and Risk Mitigation Digitalizing trade documents, including the eBL, brings added security by reducing the risk of fraud, loss, or damage. This enhances trust among the parties involved, mitigating potential risks. billion annually ].

Risk Mitigation 102

Risk Mitigation Mitigation Facilitators Disputes 102

PYMNTS

JUNE 12, 2019

units reached the agreement to settle a dispute that accused HSBC of forcing corporate borrowers of purchasing credit protection for business loans, which they argued was unnecessary. Reports in Law360 this week said a group of commercial inspection and safety firms reached a confidential settlement with HSBC Invoice Finance.

Disputes 40

Disputes Request for Comment Settlement Agreements 40

Fi911

MAY 22, 2024

This process can be triggered for various reasons, such as a disputed charge, an error in the transaction, or fraud detection. Disputed Charges : When a payer disputes a charge, possibly due to not receiving the goods or services promised, a payment reversal can be initiated. What is a Chargeback?

Payer 89

Payer Address Verification System (AVS) Disputes Payee 89

CB Insights

NOVEMBER 19, 2021

Justt, an AI-driven chargeback mitigation solution for merchants, has raised $50M in a Series B round. Israel-based Justt, formerly known as AcroCharge, automates credit card chargeback disputes for merchants, helping them re-capture 60% to 80% lost from illegitimate chargebacks. This round drew participation from Oak HC/FT Partners.

Credit Cards 65

Credit Cards AI Disputes Mitigation 65

The Payments Association

NOVEMBER 20, 2024

Data from Visa suggests that friendly fraud could account for as many as 75% of all disputes. Mastercard reports that the average seller bears three-quarters of the cost of a dispute. billion to chargebacks, thanks in part to onerous dispute fees ranging from $20 to $100 per chargeback.

AI 88

AI Fraud Detection Identity Theft Account Takeovers 88

EBizCharge

DECEMBER 2, 2024

How cash discounting mitigates fees for merchants and consumers Cash discounting is a strategy that helps businesses manage credit card processing fees by incentivizing customers to pay with cash. This automation ensures full transparency, fostering customer trust and reducing potential disputes.

Process 52

Process Credit Cards Legal Point-of-Sale (POS) 52

Fintech Finance

DECEMBER 5, 2024

Justt , a leader in AI-powered chargeback mitigation, today announced major platform upgrades to significantly streamline global chargeback management for merchants. The new chargeback approval centralizes dispute resolution, allowing merchants to approve chargebacks through a unified interface.

Disputes 52

Disputes AI Cross-Border Rules 52