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Fraud unveiled: Key takeaways from merchant roundtable discussion

The Payments Association

Katherine Bailey (Valor Hospitality Europe Limited) explained how customers manipulate chargeback systems to claim refunds for services theyve already consumed: The guests enjoy a stay or experience and then dispute the charges. The card issuers often side with the customer without consulting us, which is unfair and costly.

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Over Half of Consumers Find Billing Statement Descriptions Confusing—Costing UK Merchants Millions in Chargebacks

Fintech Finance

Research from Chargebacks911 , the global chargeback technology leader, shows that unrecognised transactions are the leading reason for customers to dispute a transaction, causing a significant headache for merchants, draining resources and impacting their bottom line. merchants more than £128 million each year.

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Antom Receives SOC 2 Type II Certification as It Enhances Unified Merchant Payment Services

Fintech Finance

Powered by GPT-4o and other large language models, Antom Copilot simplifies the traditionally complex payment integration process, delivering: 95% faster integration by leveraging chain of thought (CoT) reasoning, standard operating procedure (SOP) automation, language (LUI) and graphical (GUI) user interfaces, and AI-driven code generation.

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A Complete Guide to Securely Process Credit Cards in Sage 100

EBizCharge

Fraudulent transactions: Fraudulent transactions occur when cybercriminals use stolen credit card details for unauthorized purchases, resulting in chargebacks and disputes. Chargeback fraud: Chargeback fraud (also known as friendly fraud) occurs when a customer disputes a legitimate charge, leading to business financial losses.

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What is a Chargeback Analyst?

Fi911

The main responsibility of a chargeback analyst includes interpreting chargeback data to assist with the resolution of client disputes and eliminating the factors that might trigger chargeback risks. The duties performed by a chargeback analyst include: Probing into the authenticity of claims or disputes that result in chargebacks.

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Everything You Need to Know About Credit Card Processing

Stax

There are also risk holds—a routine procedure that most companies experience within the first few weeks of processing with a new merchant services account. They occur when a consumer disputes a certain charge to their account. A chargeback happens when a customer disputes a charge on their account. Read on for more specifics.

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Understanding Risk Management Strategies as a PayFac

Stax

Common risk management strategies for PayFacs include proper merchant vetting and onboarding, transaction monitoring and fraud prevention, chargeback mitigation, KYC/AML compliance, and data breach prevention. The potential impact of failed or inadequate internal systems, processes, procedures, etc.