Remove Disputes Remove Mitigation Remove Procedures
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Over Half of Consumers Find Billing Statement Descriptions Confusing—Costing UK Merchants Millions in Chargebacks

Fintech Finance

Research from Chargebacks911 , the global chargeback technology leader, shows that unrecognised transactions are the leading reason for customers to dispute a transaction, causing a significant headache for merchants, draining resources and impacting their bottom line. merchants more than £128 million each year.

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What is a Chargeback Analyst?

Fi911

The main responsibility of a chargeback analyst includes interpreting chargeback data to assist with the resolution of client disputes and eliminating the factors that might trigger chargeback risks. The duties performed by a chargeback analyst include: Probing into the authenticity of claims or disputes that result in chargebacks.

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Understanding Risk Management Strategies as a PayFac

Stax

Common risk management strategies for PayFacs include proper merchant vetting and onboarding, transaction monitoring and fraud prevention, chargeback mitigation, KYC/AML compliance, and data breach prevention. The potential impact of failed or inadequate internal systems, processes, procedures, etc.

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What are Payment Reversals? Why Do They Happen & How Can Merchants Stop Them?

Fi911

This process can be triggered for various reasons, such as a disputed charge, an error in the transaction, or fraud detection. Different types of payment reversals exist, each with distinct procedures and implications. They may also result in a loss of revenue if the transaction is not successfully disputed.

Payer 88
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UK Bank Industry Trade Group Launches Review Of SMB Mistreatment

PYMNTS

Reports said Walker and his team will probe how banks handle disputes with SMBs that are too small to go to court but remain unresolved. However, in some cases, complaints go unresolved to the satisfaction of the customer or cannot be dealt with by this internal procedure.”.

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The Best Way for a Business to Handle Chargeback Management

Clearly Payments

Here are some other articles on chargeback management: How to Build a Chargeback Payments Team in your Company How to Win Chargeback Disputes What is a Good Credit Card Chargeback Rate for Merchants? Effective chargeback management mitigates these risks while protecting your bottom line and customer relationships.

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Fraud unveiled: Key takeaways from merchant roundtable discussion

The Payments Association

Katherine Bailey (Valor Hospitality Europe Limited) explained how customers manipulate chargeback systems to claim refunds for services theyve already consumed: The guests enjoy a stay or experience and then dispute the charges. The card issuers often side with the customer without consulting us, which is unfair and costly.