Fintech Finance

MARCH 3, 2025

Powered by GPT-4o and other large language models, Antom Copilot simplifies the traditionally complex payment integration process, delivering: 95% faster integration by leveraging chain of thought (CoT) reasoning, standard operating procedure (SOP) automation, language (LUI) and graphical (GUI) user interfaces, and AI-driven code generation.

Fraud Prevention 52

Fraud Prevention Fraud Detection AI Risk Management 52

Fi911

JUNE 4, 2024

The main responsibility of a chargeback analyst includes interpreting chargeback data to assist with the resolution of client disputes and eliminating the factors that might trigger chargeback risks. The duties performed by a chargeback analyst include: Probing into the authenticity of claims or disputes that result in chargebacks.

Disputes 80

Disputes Fraud Prevention Compliance Processors 80

Stax

NOVEMBER 14, 2024

There are also risk holds—a routine procedure that most companies experience within the first few weeks of processing with a new merchant services account. They occur when a consumer disputes a certain charge to their account. A chargeback happens when a customer disputes a charge on their account. Read on for more specifics.

Credit Cards 88

Credit Cards Process Online and Mobile Banking Payment APIs and Integration 88

PYMNTS

OCTOBER 30, 2020

FIs were fined more than $17 billion in penalties between 2009 and 2019 for improper AML procedures, for example, including major players like Commonwealth Bank of Australia, Deutsche Bank and Goldman Sachs. Automating Dispute Resolutions. Cloud Payments Integration.

Automation 91

Automation Process Disputes AML 91

NFCW

JULY 17, 2024

To shorten deadlines for resolving disputes. Moreover, Apple offered additional independence and procedural guarantees for the monitoring trustee. To comply with the same industry standard-specifications as developers of HCE payment apps and to protect confidential information obtained in the context of an audit.

Payment Service Provider (PSP) 117

Payment Service Provider (PSP) Use Case Legal Agreements 117

Fi911

MAY 22, 2024

This process can be triggered for various reasons, such as a disputed charge, an error in the transaction, or fraud detection. Different types of payment reversals exist, each with distinct procedures and implications. They may also result in a loss of revenue if the transaction is not successfully disputed.

Payer 89

Payer Address Verification System (AVS) Disputes Payee 89

EBizCharge

MARCH 18, 2025

Fraudulent transactions: Fraudulent transactions occur when cybercriminals use stolen credit card details for unauthorized purchases, resulting in chargebacks and disputes. Chargeback fraud: Chargeback fraud (also known as friendly fraud) occurs when a customer disputes a legitimate charge, leading to business financial losses.

Credit Cards 52

Credit Cards Process Security Data Breach 52

EBizCharge

MARCH 3, 2025

The process for handling chargebacks depends on the payment gateway provider, as each has its own policies and procedures for managing disputes. The process for handling chargebacks depends on the payment gateway provider, as each has its own policies and procedures for managing disputes.

Credit Cards 52

Credit Cards Process Payment Gateways Payment APIs and Integration 52

PYMNTS

MARCH 30, 2018

Reports said Walker and his team will probe how banks handle disputes with SMBs that are too small to go to court but remain unresolved. However, in some cases, complaints go unresolved to the satisfaction of the customer or cannot be dealt with by this internal procedure.”.

Small Business 66

Small Business Disputes Procedures Addressing 66

EBizCharge

JUNE 20, 2024

Establish an effective dispute management procedure Establish clear dispute management protocols to ensure any AR discrepancies are handled quickly and effectively. This approach saves time and prevents disputes from escalating, which can further delay payment. Reporting the Dispute Step 2.

Best Practices 52

Best Practices Accounts Disputes Procedures 52

EBizCharge

APRIL 26, 2024

From honest mistakes to deliberate disputes, the reasons behind short-paid invoices can vary. Contractual disputes: In some cases, a misunderstanding or disagreement about the contract terms may occur, leading to short payments while negotiations take place. For these reasons, resolving disputes as quickly as possible is imperative.

Disputes 52

Disputes Best Practices Procedures SWIFT 52

Stax

FEBRUARY 19, 2025

Request documentation on their security policies, fraud prevention measures, and incident response procedures to minimize risks. How to safeguard compliance: Vet potential providers thoroughly, ensuring they have a proven track record of maintaining compliance with industry regulations.

Payments 88

Payments PCI DSS Compliance Risk 88

Stax

JANUARY 8, 2024

To establish an effective risk management program as a PayFac, you must establish a dedicated risk management team, utilize the right tools and technology, develop proper risk management policies and procedures, conduct regular risk audits, and stay up-to-date with the latest industry regulations.

Risk Management 88

Risk Management Risk Money Laundering Procedures 88

Fi911

DECEMBER 19, 2023

ML-enabled tools and procedures are introducing predictive analytics, real-time fraud detection, and automation to dispute management at the banking level. However, machine learning is revolutionizing chargeback management. This, in turn, is helping enhance the customer experience and reduce administrative burdens.

Fraud Prevention 92

Fraud Prevention Fraud Detection Point-of-Sale (POS) Online and Mobile Banking 92

The Fintech Times

OCTOBER 10, 2024

The leading reason for customers to dispute a transaction with a merchant is that said transaction is unrecognised. Exploring transaction disputes in further detail, Chargebacks911 published its 2024 Cardholder Dispute Index. Moreover, the global expansion of e-commerce exacerbates the problem.

Disputes 52

Disputes Transactions Cross-Border Consumer 52

Fintech Finance

SEPTEMBER 27, 2024

By facilitating settlements from PayPal accounts to domestic bank accounts, the customized products address common challenges in traditional cross-border payments, such as complexity, lengthy procedures, and high costs.

PayPal 98

PayPal Cross-Border Cross-Border Payments Payments 98

EBizCharge

MAY 13, 2024

Dispute management can be automated by implementing software solutions that streamline the resolution process for billing discrepancies or disputes. Automated dispute management systems allow customers to submit disputes online through a self-service portal, where they can provide details and evidence related to the issue.

Automation 52

Automation Disputes Payments Process 52

Clearly Payments

JANUARY 8, 2024

Chargeback Risk: Chargebacks occur when customers dispute a transaction and request a refund directly from their bank. Implementing effective chargeback management practices is essential to minimize their occurrence and address disputes promptly. Chargebacks are generally the biggest concern that most merchants have.

Risk Management 97

Risk Management Risk PCI DSS Process 97

Nanonets

JUNE 19, 2023

We will also cover how automation helps to streamline the AP audit procedure. An accounts payable audit is an in-depth assessment of a company's accounts payable records and procedures. By performing routine accounts payable audit procedures, businesses can uphold their financial integrity. What is an AP Audit?

Audit 52

Audit Accounts Procedures Compliance 52

Payment Savvy

MAY 11, 2023

Chargebacks: Chargebacks can occur when a cardholder disputes a transaction, and the funds are returned to the cardholder. As a merchant, you may be liable for chargebacks if you do not follow proper card acceptance and processing procedures.

Rules 52

Rules PCI DSS Disputes Payment Networks 52

Finovate

OCTOBER 16, 2024

Managing customer disputes Customer disputes are always a headache when facilitating payments. And with instant payments, customer disputes can be even more of a challenge. That’s because instant payments reduce the time that dispute resolution can take place, since the funds are transferred immediately.

FedNow 59

FedNow Instant Payments Disputes Federal Reserve 59

M2P Fintech

DECEMBER 17, 2024

KYC procedures validate their identity and legitimacy through checks on business licenses and ownership details. Self-service capabilities enable merchants to update information, manage payment options, and resolve disputes independently. It enables businesses to target specific customer segments, enhance engagement, and boost sales.

Fraud Detection 52

Fraud Detection PCI DSS Disputes Settlement 52

EBizCharge

JULY 16, 2024

These requirements can protect consumers by confirming their consent, prevent errors, and reduce the likelihood of disputed transactions. This harmonization allows for more straightforward navigation and understanding of the required audit procedures. How does NACHA handle ACH transaction disputes?

NACHA 52

NACHA Nacha Rules ACH Network ACH 52

Stax

NOVEMBER 11, 2024

Businesses are expected to have procedures in place to promptly address and reverse erroneous ACH payments, maintaining integrity and trust in the ACH network. Under Regulation E, businesses must disclose essential information about ACH payments to consumers, including terms of use, transaction fees, and dispute resolution procedures.

ACH 88

ACH Checks Identity Theft Payments 88

Fi911

NOVEMBER 24, 2023

If a dispute was unfounded, they can start by responding through representment. Understanding one’s rights and knowing the proper procedures to follow when disputing a chargeback will empower merchants to assert their position and seek equitable resolution when necessary. How Does a Hearing Progress?

Legal 52

Legal Disputes Procedures On-Demand 52

EBizCharge

APRIL 26, 2024

AR management also helps minimize the risk of bad debt by implementing timely invoicing and diligent follow-up procedures, safeguarding profitability and financial stability. You can also identify areas where invoicing, payment collection, or follow-up procedures may be lacking or outdated.

Accounts 52

Accounts Best Practices Disputes Procedures 52

Global Fintech & Digital Assets

DECEMBER 21, 2023

Credit and Underwriting Risk Borrowers may not fully understand BNPL loan repayment obligations or may take on excess credit, and creditors may be disadvantaged by the lack of credit history or BNPL activity captured by credit reporting agencies.

OCC 59

OCC BNPL Electronic Fund Transfer Act (EFTA) Federal Trade Commission 59

Nanonets

SEPTEMBER 21, 2023

By specifying the quantity, description, and price of the goods or services required, a purchase order helps eliminate any potential misunderstandings or disputes that may arise later on. This documentation is crucial for both parties for tax purposes, accounting, and dispute resolution. Invoice date The date the invoice is issued.

Disputes 52

Disputes Legal Procedures Facilitators 52

PYMNTS

JULY 13, 2018

FCRA requirements for consumer reporting agencies include: following reasonable procedures to ensure they only provide consumer report information to those with a “permissible purpose” for receiving it; maintaining reasonable procedures to ensure the maximum possible accuracy of the information; and allowing consumers to dispute and correct information (..)

FTC 41

FTC Law Enforcement Federal Trade Commission Procedures 41

PYMNTS

DECEMBER 31, 2020

Add in the current climate of heightened geopolitical uncertainty, trade disputes, foreign exchange volatility and regulatory complexities, and corporate treasurers have their work cut out for them, often with reduced budgets and slim staffing. The other is technological innovation. Just a few weeks after the U.S.

Innovation 115

Innovation Payments Shutdown On-Demand 115

EBizCharge

NOVEMBER 21, 2024

To mitigate payment delays and avoid payment interest penalties, understanding the constructive acceptance period and applicable agency procedures can ensure timely and efficient processing. By adhering to the defined payment procedures, businesses can avoid additional penalty payments and maintain smooth financial operations.

Procedures 52

Procedures Mitigation Wire Transfer Payments 52

PYMNTS

DECEMBER 6, 2018

Citing three sources familiar with the matter, Reuters reported that private investors looking into the breach, which started four years ago and exposed the data of as many as 500 million Starwood hotel customers in the reservation system, found hacking tools, techniques and procedures that were used in past attacks attributed to Chinese hackers.

Data Breach 55

Data Breach Breach Database Disputes 55

PYMNTS

MAY 29, 2019

“Process, procedure and a deep bench of lenders and dealers will allow our clients to gain access to the asset funding needed to grow their business.” Separate analysis from the ELFA concluded that equipment financing volume has remained “steady” despite increased interest rates and global trade disputes.

Finance 51

Finance Small Business Non-Bank Disputes 51

Payment Savvy

JUNE 16, 2021

Sometimes a customer initiates a dispute if they don’t understand when their order will arrive on their doorstep. Such questions without clear answers make a shopper think they’ve been scammed, and a dispute can follow. These simple steps keep an impatient customer from calling their bank to dispute a purchase. Final Thoughts.

Risk 52

Risk Disputes Returns Origination 52

Nanonets

NOVEMBER 19, 2023

It could involve issuing or receiving credit or debit memos, adjusting the invoice amount, or even disputing the invoice before it is settled. It reduces disputes and delays, thus preventing late fees and other financial complications. The disputed amount is withheld until the issue is resolved. Let’s look at an example.

Settlement 52

Settlement Disputes Payment APIs and Integration Accounts 52

PYMNTS

NOVEMBER 2, 2020

The news comes as the Department of Justice’s new case against Google claims that the firm illictly keeps its general search monopoly via exclusionary deals and anticompetitive procedures. A Google blog post referred to the Justice lawsuit as “deeply flawed.”. Pew Survey: 47 Pct Of Americans Believe Big Tech Should Face Greater Regulation.

Regulations 85

Regulations Compliance Laws Governance 85

PYMNTS

APRIL 17, 2018

When an online service simply disregards the Illinois procedures, as Facebook is alleged to have done, the right of the individual to maintain her biometric privacy vanishes into thin air,” Donato wrote in the ruling. It could also lead to new restrictions on the site’s use of biometrics in the U.S. Earlier this year, U.S.

Privacy 43

Privacy Rules Laws Disputes 43