Stax

NOVEMBER 21, 2024

Disputes and chargebacks There may be instances when your customer disputes a credit card payment because of a billing error, fraudulent transaction (unauthorized card usage), or non-delivery of goods/services. This means you pay the applicable rate for the tier your volume of transactions falls under for a particular month.

Credit Cards 88

Credit Cards Small Business Process Credit Card Payment Processing 88

Stax

JANUARY 23, 2025

The merchant underwriting process helps reduce fraud (including chargeback volume), ensures compliance with regulations, and protects financial stability in the payment processing space. Credit card chargebacks , which occur when customers dispute a transaction, can be costly for both merchants and payment facilitators.

Underwriting 68

Underwriting PCI DSS Money Laundering Processors 68

PYMNTS

DECEMBER 8, 2020

As the holiday shopping season kicks into high gear amid an unprecedented pandemic-era surge in online shopping, banks and merchants are bracing for an associated spike in fraud , disputes and chargebacks. We saw a pronounced effect around that.”.

Disputes 73

Disputes Push-to-Card Volume Credential 73

Stax

MARCH 18, 2025

Also, they may not be the best for high-volume businesses. Also, evaluate the providers dispute and chargeback resolution speed. The ideal pricing structure for your business depends on various factors, such as your business model, your customers preferred payment methods, and monthly/annual transaction volumes.

Process 88

Process Payment APIs and Integration Processors Online and Mobile Banking 88

The Fintech Times

APRIL 25, 2025

The responses revealed that chargebacks have grown, as global volume predictions are now estimated to reach 324 million transactions in 2028, a double-digit increase over the 2025 forecast of 261 million. Organisations are now looking to technology, like AI, to automate dispute resolutions and move away from the need for human agents.

Disputes 45

Disputes Issuers Near Real-Time Visa 45

PYMNTS

OCTOBER 16, 2018

Global vendors in the supply chain are seeing pressure from multiple sides as a result of ongoing trade disputes and renegotiations. However, other residual effects of ongoing trade disputes are less positive. That’s less than half of the $56.7 billion in deals reached in H1 of 2016. That’s less than half of the $56.7

Disputes 65

Disputes Risk Legal Compliance 65

Payments Source

SEPTEMBER 20, 2018

cryptocurrency exchange operators, disputed the notion that it engages in proprietary trading after New York’s attorney general said the firm accounted for almost 20 percent of the volume on its own platform. Coinbase Inc., one of the biggest U.S.

Disputes 63

Disputes Accounts Cryptocurrency Volume 63

The Payments Association

JANUARY 3, 2025

Katherine Bailey (Valor Hospitality Europe Limited) explained how customers manipulate chargeback systems to claim refunds for services theyve already consumed: The guests enjoy a stay or experience and then dispute the charges. Given the high volume of such chargebacks, we are actively challenging unfounded claims.”

Fraud Detection 88

Fraud Detection Fraud Prevention Participant Financial Crimes 88

The Fintech Times

MAY 8, 2024

Following a recent surge in transaction volumes, AYA Bank explained that it recognised the need for a new solution that could efficiently process an increased number of payment transactions. The post SmartStream Implements SaaS Solution at AYA Bank, to Tackle Transaction Volume Surge appeared first on The Fintech Times.

Volume 72

Volume Transactions Reconciliation APACS 72

EBizCharge

MARCH 11, 2025

Factors like transaction volume, payment speed, and the type of ACH transfer can also influence the overall cost. Some Acumatica payment gateways charge separate monthly fees for their services, which vary based on transaction volume, security features, and additional tools. Dont be afraid to ask for a better deal.

Processing Costs 52

Processing Costs Process Credit Cards Payment Gateways 52

Clearly Payments

MARCH 4, 2025

The effective rate is the total processing cost divided by total sales volume and is the true measure of what a business is paying. With monthly processing volume around $30,000, this meant an annual cost of $14,760far higher than expected. Understanding these charges can help businesses dispute or eliminate them.

Small Business 52

Small Business Process EMV Processors 52

PYMNTS

APRIL 9, 2020

In an interview with Karen Webster, Johan Gerber, executive vice president of cyber and security products at Mastercard , said that many companies are being inundated with disputes and cancellations, and with demands to refund consumers’ money — a trend that will branch out from travel and leisure verticals and into other segments.

Disputes 119

Disputes Visa Consumer Transactions 119

Fintech Finance

SEPTEMBER 17, 2024

Leading disputes technology platform Chargebacks911 announced today the appointment of fintech heavyweight Mike Elliff as Chief Revenue Officer, CEO of Europe, Middle East and Africa (EMEA), and board member. Dispute activities are increasing across multiple sectors and geographies; affecting virtually all payment methods and channels.

Disputes 98

Disputes Multi-Currency Issuers Non-Bank 98

Stax

APRIL 8, 2025

Chargeback fee – A merchant has to pay this fee if a customer disputes a charge and wins. Card Network Interchange Fee (per transaction) Assessment Fee (total transaction volume) Mastercard 1.15% + $0.05 Transaction volume – You can negotiate better rates if you have high sales volumes. to 2.95% + $0.10

Credit Cards 88

Credit Cards Process Processors Push-to-Card 88

Stax

MARCH 4, 2025

Youll be required to provide business details, such as company registration, financial history, and expected transaction volume. These systems offer more advanced hardware support for high-volume sales. Managing chargebacks and disputes Chargebacks occur when customers dispute a payment and request a refund from their bank.

Credit Cards 88

Credit Cards Payment APIs and Integration Payment Gateways Gateways 88

Stax

JANUARY 21, 2025

The ideal payment gateway should match your business model, target audience, transaction volume, and nature of products or services. However, it might only be suitable for smaller transaction volumes. This model is more transparent and cost-effective for businesses with higher sales volumes. The percentage ranges from 0.2%

Payment Gateways 88

Payment Gateways Gateways PCI DSS Payment APIs and Integration 88

EBizCharge

DECEMBER 23, 2024

ACH transactions are also more challenging to reverse in cases of errors or disputes. Additionally, businesses are responsible for chargebacks, which can result from disputes or fraudulent transactions. Pitfalls: ACH payments: Processing times can be slower, sometimes taking several days, which may delay cash flow.

Credit Cards 52

Credit Cards ACH Payments Disputes 52

Fintech Finance

SEPTEMBER 26, 2024

As payment fraud continues to grow as a significant challenge for merchants, particularly in industries with high transaction volumes, they face increased losses due to friendly fraud and other types of chargebacks.

Fraud Prevention 98

Fraud Prevention Fraud Detection AI Disputes 98

The Payments Association

OCTOBER 24, 2024

This convenience has led to widespread abuse, known as “friendly fraud” or chargeback misuse, where consumers file disputes without valid reasons. billion to chargebacks in 2023, according to Mastercard , a number expected to rise as transaction volumes increase. The overall net recovery rate for all disputes stands at just 18%.

Disputes 88

Disputes Non-Bank MFA Legal 88

Fintech News

FEBRUARY 10, 2025

Commonwealth Bank of Australia (CBA) is making significant strides in leveraging artificial intelligence to reshape the financial services landscape, already using AI to handle up to 15,000 payment disputes daily, a volume too high for its call centres.

AI 76

AI FinTech Fraud Detection Fraud Prevention 76

PYMNTS

JUNE 24, 2020

The pandemic has spurred a shift in the payments ecosystem, as businesses of all stripes have seen the need to keep cash in the till, to eye the ripple effects that may ripple across their supply chains — especially as disputes take shape. Here’s the rub: When charges are disputed, a merchant may typically cover the charge.

Processors 101

Processors Settlement Disputes PayPal 101

PYMNTS

SEPTEMBER 29, 2020

Mastercard, through its collaborative fraud and dispute resolution technology Ethoca , will now offer a new version of online statements with added logos and clear business names for each transaction. This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks.

Issuers 97

Issuers Visa Transactions Disputes 97

PYMNTS

NOVEMBER 4, 2019

PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As

Disputes 40

Disputes Credit Union Credit Union Service Organization NOV 40

The Payments Association

APRIL 14, 2025

This solution combines early fraud detection with automation of the chargeback dispute process, empowering e-commerce merchants to stop fraudsters in real time and manage chargebacks effortlessly. Compounding these issues, high transaction volumes may lead to more false positives, resulting in a negative customer experience.

Automation 68

Automation Disputes Fraud Prevention Fraud Detection 68

International Payments Processing

DECEMBER 9, 2021

The answer is different based on the nature of the dispute. Visa will enhance the use of existing data while reserving the right to request additional information to improve the outcome of a dispute. Merchants and issuers are strongly advised to use Visa’s new system, providing the exact transactions being disputed.

Rules 88

Rules Disputes Issuers ISOs 88

International Payments Processing

DECEMBER 9, 2021

The answer is different based on the nature of the dispute. Visa will enhance the use of existing data while reserving the right to request additional information to improve the outcome of a dispute. Merchants and issuers are strongly advised to use Visa’s new system, providing the exact transactions being disputed.

Rules 88

Rules Disputes Issuers ISOs 88

PYMNTS

AUGUST 7, 2020

In addition, as the number of digital transactions rises, so do disputes. To address grievances, the central bank will require payment system operators to introduce an online dispute resolution center. The platform’s transaction volume increased to a record $1.34 According to officials, instructions will be issued shortly.

Digital Payments 106

Digital Payments Central Bank Online and Mobile Banking Disputes 106

Fi911

DECEMBER 5, 2023

In 2021, global chargeback volume exceeded 600 million cases. And, disputes are anticipated to result in almost $117 billion in annual losses in 2023. These parameters may vary depending on factors like the merchant’s business size, industry sector, and the volume of transactions they handle.

Visa 101

Visa Disputes Non-Bank Risk 101

Clearly Payments

JANUARY 14, 2025

Chargebacks when customers dispute a paymentcan also be expensive and time-consuming. It can help to estimate how much youll pay in fees each month or each year based on your sales volume. Here are some ideas of how merchants are lowering their payment fees. These measures can protect both your business and your customers data.

Online and Mobile Banking 105

Online and Mobile Banking Processors Payments Debit Card 105

The Fintech Times

DECEMBER 19, 2024

Additionally, rising transaction volumes (29 per cent) and the expansion of the supplies base (25 per cent) were also listed as critical risk factors. Tools such as ChatGPT enable the mass creation of communications and fake invoices, increasing risks and delays in resolving legitimate disputes.

Automation 59

Automation AI Fraud Prevention Deepfake 59

PYMNTS

FEBRUARY 7, 2020

Furthermore, when multinational conglomerates need to make a high volume of payments to each other every day, those obstacles compound. “The amount of money leaking out of different accounts, and not getting to its destination because of disputes and errors, is significant.” The Telco Use Case. Driving On-Demand Payment.

Volume 40

Volume B2B Cross-Border On-Demand 40

Finovate

FEBRUARY 5, 2025

Ravelin works with third parties including Ekata, Ethoca , and Chargebacks 911 to bring a wealth of data and disputes, and can integrate with other external data sources, as well. “Ravelin is thrilled to be joining Worldpay, a true global leader in the payments industry,” said Ravelin Co-Founder and CEO Martin Sweeney.

Acquirers 52

Acquirers Fraud Prevention Fraud Detection AI 52

Clearly Payments

FEBRUARY 7, 2024

These metrics provide valuable insights into various aspects of payment processing, including transaction volume, customer behavior, and financial health. Transaction Volume (aka Total Sales) Transaction volume is a fundamental metric that measures the total number of transactions processed within a specific timeframe.

Process 98

Process PCI DSS Processing Costs Settlement 98

PYMNTS

MAY 6, 2016

That shortfall indicates that transaction volumes have been ramping up well (and, after all, gross payment volume was up 45 percent in the quarter, year over year), but that costs have more than kept pace, all in, up 72 percent overall. per share on $379 million in revenues, up 51 percent, compared to the $0.09

Volume 40

Volume Payments Disputes CHIPS 40

Clearly Payments

MAY 2, 2024

This section should clearly define the process for handling disputed transactions and the associated fees. The contract should clearly define the process for handling disputed transactions and the associated fees. Chargeback Fees : When a customer disputes a transaction and it results in a chargeback, merchants are often charged a fee.

Process 105

Process PCI DSS Processors Payments 105

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too. The Fraud Factor.

Disputes 82

Disputes Fraud Prevention Transactions ATM 82

The Payments Association

NOVEMBER 20, 2024

Data from Visa suggests that friendly fraud could account for as many as 75% of all disputes. Mastercard reports that the average seller bears three-quarters of the cost of a dispute. billion to chargebacks, thanks in part to onerous dispute fees ranging from $20 to $100 per chargeback.

AI 88

AI Fraud Detection Identity Theft Account Takeovers 88