10 Customer Retention Automation Ideas to Fight Churn
Chargebee
DECEMBER 31, 2023
The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service. However, automation — in the form of customer feedback surveys, personalized offers, and onboarding workflows — can save time and money by streamlining processes and freeing up employees
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