Fri.Dec 08, 2023

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Durbin bashes United Airlines in CCCA fight

Payments Dive

Sen. Dick Durbin took to the Senate floor Thursday to push for a vote on the Credit Card Competition Act, taking a swipe at United Airlines along the way.

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Payment decline trends in consumer subscriptions: Strategies to retain customers

Payments Next

By Brian Geier, VP of Business Intelligence, Recurly Insights drive business decision-making, and Recurly has a unique subscription industry perspective. We have The post Payment decline trends in consumer subscriptions: Strategies to retain customers first appeared on Payments NEXT.

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November 2023 Product Changelog

Basis Theory

This November, Basis Theory introduced several enhancements geared toward expanding our Payment Stack capabilities. With a focus on providing adaptable payment solutions for Merchants and Fintechs, we're excited to unveil significant strides in React Native integration and anti-fraud functionalities.

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Bringing cash to ecommerce: Online retailers set to effortlessly accept cash payments with Monavate and Kasssh

Fintech Finance

As cash payments in the UK rise for the first time in a decade, payments technology and solutions provider Monavate has worked with e-commerce payments innovator Kasssh and recently launched a trailblazing cash payment solution for online shoppers in the UK. E-commerce operators can now tap the previously unaddressable segment of UK consumers who favour cash payments, by effortlessly plugging Kasssh’s solution, developed with Monavate, in their existing payments infrastructure, using newly avail

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The psychology of subscriptions and how to foster customer loyalty

Chargebee

Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. Price isn’t the only deciding factor for consumers. The ongoing value exchange makes a brand’s relationship with customers unique.

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Flutterwave lands state money licenses

Payments Dive

The African payments company launched its remittance app in August as part of a push to facilitate more payments between the U.S. and Africa.

More Trending

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Bank of England explores risks of AI, ML for 2024

Bank Automation

As AI in the banking industry continues to grow, financial institutions must be confident in the accuracy and security of the technology, according to the Bank of England’s Dec. 5 Financial Stability Report.

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Fintech Funding 2024 Predictions With Outward VC, Bud, SmallChange, Percent

The Fintech Times

It’s a time of reflection and anticipation at The Fintech Times throughout December, as we look back at developments and trends over the last 12 months and forward to the year ahead. We’re excited to share the thoughts of fintech CEOs and industry leaders from across the globe to 2023’s key takeaways and what we should expect to be top of the agenda in 2024.

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The era of Retention is here | Churn Management & Retention

Chargebee

Some of us have heard/read/believed (even before 2023) that retaining customers delivers better ROI for our invested capital than spending additional money to acquire new customers. Leaders and investors across various industries and markets are looking more closely than ever into Net Retention Revenue [NRR], voluntary churn [customers wanting to move out of our platform], and involuntary churn [payment failures, disputes].

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Global bank execs talk AI

Bank Automation

Major banks’ tech spend continued to climb in 2023 as financial institutions invested in AI to add efficiencies, train employees and jump-start innovation.

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7 Essential Criteria for Choosing the Right Payments Partner

Speaker: Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms

In this webinar, Brad Pinneke, Vice President of Business Development at Payrix and Worldpay for Platforms, will dive into the 7 must-have criteria for evaluating payments partners, helping you maximize both efficiency and the long-term value of your investment. From assessing technology capabilities to leveraging business development opportunities, this session will give you a clear, actionable strategy to select the right partner for scaling your business.

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Maximizing Customer Retention: Industry Benchmarks and Effective Strategies

Chargebee

How well you retain your customers can make or break your business’s success in the long run. With customer retention rates varying widely across different industries, understanding the average rates can provide valuable insights into how to keep customers coming back. In this article, you’ll see how your company compares to other businesses in the industry and understand if you have room to improve your rates.

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Trovata partners with the National Australia Bank

The Paypers

Trovata has announced its partnership with the National Australia Bank in order to provide the latter’s corporate clients with optimised cash management via Liquidity+.

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The psychology of subscriptions and how to foster customer loyalty

Chargebee

The psychology of subscriptions and how to foster customer loyalty Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. Price isn’t the only deciding factor for consumers.

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Atom Bank Backs Durham Women in Technology Programme by Funding Female Scholarships

The Fintech Times

Atom Bank , the UK’s first app-based bank, is supporting the ‘Women in Technology’ programme at Durham University by funding two scholarships for prospective female students from low-income backgrounds. Two Atom-funded scholarships will offer successful applicants £4,000 per annum for all three years of their course at Durham, as Atom and the University seek to inspire future female tech leaders.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Ease the load off your finance heroes

Chargebee

Based on a benchmark report from PwC, Finance teams continue to spend about 30-40% of their bandwidth on data collection, quality checks, and reporting. While our customers deeply appreciate the efforts and time their Finance teams invest in ensuring everything runs smoothly, we’re always looking for ways to lighten their load. That’s why today, we’re excited to showcase a few recent updates from Chargebee that will help Finance teams gain greater efficiency, wrap up their work more quickly, and

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Allied Payment Network names Jessica Ludvigsen as strategic solutions VP

Finextra

Allied Payment Network, Inc. (Allied), the industry leader in real-time, open-network payments solutions to banks and credit unions, today announced the appointment of Jessica Ludvigsen as the new Vice President of Strategic Solutions. This addition marks a significant step in the company's ongoing efforts to bolster its direct sales organization in the $1B and above asset class and deepen its relationships with reseller and integration partners.

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FinTech Connect Europe 2023: Day Two Roundup

The Fintech Times

FinTech Connect Europe 2023 welcomed a wide range of fintech and finance experts and influencers for a second day, to discuss some of the most important topics for the industry in the build-up to 2024. As FinTech Connect Europe returned for its tenth year, The Fintech Times explored some of the most important discussions had on stage. Using fintech for good remains a hugely important topic for the industry, especially as the political landscape remains difficult for a large proportion of the

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Data is the fuel that will drive AI & Open Finance growth

Finextra

Artificial intelligence will have a seismic effect on financial services. McKinsey has predicted th.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Cantaloupe launches new analytics tools

The Paypers

Digital payments and software services company targeting self-service commerce Cantaloupe has launched new analytics tools in its Seed Pro software platform.

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FreedomPay and Citi Retail Services Join Forces to Empower Consumers with Choice at the Point-of-Sale with Citi Pay

Fintech Finance

FreedomPay , a global leader in Next Level Commerce technologies has collaborated with Citi Retail Services, one of North America’s largest and most experienced retail payments and credit solution providers, to enable Citi Pay® products at the point of purchase for interested merchants. This collaboration provides consumers with flexibility in selecting their preferred lending solutions at the point-of-sale, further enhancing their shopping experience.

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Rethinking B2B Finance: The Consumerization of Business Transactions

Finextra

In the complex world of commerce, the distinction between B2B and B2C has long been a cornerstone of.

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Brazil’s Pix Revolutionizes Digital Payments Landscape and Inspires LatAm Growth

Fintech Finance

In Kano, Nigeria, a student hops on a bus to meet friends after school. In Bangalore, India, a business owner refills a prepaid cell phone. In Belo Horizonte, Brazil, a football fan grabs a quick bite outside the stadium while waiting for the game to kick off. Unbeknownst to them, they are all integral players in the ongoing instant payments revolution.

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Top Strategies to Future-Proof & Sustain Your Merchant Services Portfolio

Build a sustainable merchant services portfolio with practical strategies to ensure long-term success. Diversify across industries to spread risk and stabilize income, balancing high-risk and low-risk clients for a robust mix. Combine large and small merchants to create a resilient payment portfolio, leveraging each type's strengths. Foster long-term relationships through exceptional service and personalized support.

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The money laundering red flags and how to prevent it in 2024

Finextra

Supporting criminal activity and risking substantial fines from regulators that also damage their re.

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BlackRock to roll out GenAI tools to its clients

The Paypers

Global asset manager BlackRock has announced it will roll out a suite of new generative AI-supported tools for bot employees and clients in the near future.

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Circle and Nubank Partner to Increase Digital Dollar Access in Brazil

The Nilson Report

The post Circle and Nubank Partner to Increase Digital Dollar Access in Brazil appeared first on Nilson Report.

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Network International partners with Huawei

The Paypers

Network International has announced its partnership with Huawei in order to facilitate the digital payments journey for financial services players in the MEA region.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Russia Launches Mir Payment System in Cuba

The Nilson Report

The post Russia Launches Mir Payment System in Cuba appeared first on Nilson Report.

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EY teams up with Moody's to augment risk management

The Paypers

The Ernst & Young (EY) organisation has formed an alliance with Moody’s Analytics to help customers make data-driven decisions and manage risk.

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Mastercard Board of Directors Announces Quarterly Dividend and $11-Billion Share Repurchase Program

The Nilson Report

The post Mastercard Board of Directors Announces Quarterly Dividend and $11-Billion Share Repurchase Program appeared first on Nilson Report.

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BankDhofar partners with Diebold Nixdorf

The Paypers

BankDhofar has announced its partnership with Diebold Nixdorf in order to utilise its RM4V cash recycling engine for an overall improved customer experience.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.