Fri.Aug 16, 2024

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Credit cards users struggle with inflation

Payments Dive

JD Power’s annual credit card survey found that more than half of U.S. credit card users don’t pay their balances in full every month, and less than half are considered financially healthy.

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Webinar: Leading the Way in Instant Payments Innovation-Maximizing the Full Potential of RTP® and FedNow®

Faster Payments Council

Join us for an upcoming FPC webinar, sponsored by Finzly, on Wednesday, September 18 from 12:00pm-1:00pmET. Is your financial institution fully harnessing the potential of RTP® and FedNow® to drive growth? While 'receive-only' instant payments is a significant step forward, the true transformative power lies in actively sending payments. In a recent joint survey from the FPC and Finzly, it unveiled that corporate customers drive nearly 78% of instant payments revenue.

FedNow 167
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FedNow to add more fraud tools, Fed official says

Payments Dive

The Federal Reserve is still seeking to allay financial institutions' concerns that faster payments allowed by the new instant payments system could lead to faster fraud.

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SMEs & payments – Overlooked, under-appreciated, and underserved

The Payments Association

SMEs are, globally, the lifeblood of economies but perennially underserved and overlooked by the payments industry. This must change and, with the UK leading the charge, it is clear where to start.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Webinar Recap: The Road to SaaS Success: Accelerating Growth Through Embedded Payments

Stax

The SaaS market has witnessed rapid growth in recent times. From $412 billion in 2021 to $591 billion in 2023, the industry has expanded by more than 140%. However, it now stands at a pivotal juncture. After years of unbridled growth, SaaS companies are moving away from a “growth at all costs” mindset to “responsible growth.” The industry is looking towards building resilience to changes and disruptions.

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Mastering outsourcing: Debunking myths and maximising benefits for customer support success

The Payments Association

Outsourcing customer support allows companies to focus on growth while ensuring high-quality service through experienced partners who personalise solutions, maintain brand consistency, and leverage advanced technology.

More Trending

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Over half of consumers find billing statement descriptions confusing—and it’s costing UK merchants millions in chargebacks

The Payments Association

When consumers encounter an unrecognized charge on their account, their first instinct is often to dispute the transaction with their bank, although it doesn't always indicate fraud. Unrecognized transactions are the leading cause of disputes, with Chargebacks911’s Cardholder Dispute Index revealing that 58% of cardholders find transaction descriptions on statements confusing.

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allpay Strengthens Leadership Team with Matt Marskell as Sales and Marketing Director

Fintech Finance

allpay , a leading payment services provider in the UK, is delighted to announce the appointment of Matt Marskell as Sales and Marketing Director (Non-Board) to its leadership team. Joining the company in July, Matt brings over a decade of multifaceted expertise in sales, marketing, and business growth within the SaaS, fintech, and payment services industries.

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Revolut says secondary share sale valued firm at $45B

Bank Automation

Revolut Ltd. said a secondary share sale that allowed the company to give employees liquidity for their stakes valued the company at $45 billion. The round was led by investors Coatue, D1 Capital Partners and Tiger Global, according to a statement. Morgan Stanley served as sole placement agent on the deal.

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Gopher Identifies Best Partner to Improve KYC and Verification Checks for Its Marketplace

The Fintech Times

Gopher , the on-demand marketplace connecting users with qualified workers for various services , is enhancing its identity verification following a collaboration with iDenfy , the Lithuanian-based regtech. This will see the regtech help with Gopher’s new TrustShield programme, marking a significant step forward in securing the platform’s services with transparent identities for both users and service providers.

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7 Essential Criteria for Choosing the Right Payments Partner

Speaker: Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms

In this webinar, Brad Pinneke, Vice President of Business Development at Payrix and Worldpay for Platforms, will dive into the 7 must-have criteria for evaluating payments partners, helping you maximize both efficiency and the long-term value of your investment. From assessing technology capabilities to leveraging business development opportunities, this session will give you a clear, actionable strategy to select the right partner for scaling your business.

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Larger FIs may need more time to implement open banking

Bank Automation

Open banking regulation is quickly approaching but financial institutions are asking the Consumer Financial Protection Bureau to extend the timeline for implementation. FIs are expected to have an open banking framework in place within six months, according to the CFPB’s proposal.

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UK fintech Revolut valued at $45B

Payments Dive

The British fintech has completed a secondary share sale with new and existing investors to provide liquidity to employees.

FinTech 78
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Armed Forces Bank brings 24/7 banking to military customers

Bank Automation

Armed Forces Bank is investing in its digital banking channels to ensure that its military-focused client base has 24/7, global access to banking capabilities.

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Credibanco and Sensedia to introduce new solution

The Paypers

Credibanco and Sensedia have introduced a new solution that centralises financial information from various industry participants, enabling a secure and efficient exchange of data.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Revolut’s $45Billion Milestone Prompts Employee Windfall Amid IPO Speculation

The Fintech Times

Revolut ’s announcement of a major secondary share sale reinforces its $45billion valuation and enables employees to share in the company’s rapid rise. This development highlights Revolut’s financial success and strategic achievements, while also suggesting that the company is reaching a pivotal stage where its next steps – such as a potential IPO – are becoming increasingly important.

FinTech 64
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NatWest added to Texas energy ban

Finextra

Texas Comptroller Glenn Hegar has added NatWest to its list of financial institutions that they will not be doing business with according to a new Texas law.

Laws 59
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Consumers Remain Concerned About Cash Access Despite Embracing New Ways to Pay, Paysafe Reveals

The Fintech Times

As consumers become increasingly price-conscious and expect greater payment choices, over 56 per cent have also changed their spending habits from this time last year, payment processor and digital wallet provider Paysafe has revealed. The latest Paysafe report, ‘ Inside the Wallet: How consumers are spending and saving in 2024 ’ , reveals that 43 per cent of consumers have abandoned their online shopping cart if a business didn’t offer their payment method of choice.

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Revolut hits $45bn valuation in secondary share sale

Finextra

Revolut has secured a $45 billion valuation in a secondary share sale with new and existing investors.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Relay’s Cash Flow Compass Uncovers Impact Cashflow Issues are Having on US SMBs

The Fintech Times

There is a stark gap between the perception and reality of cashflow control among owners according to research from online banking and money management platform, Relay and independent research company, RKI. The report, titled Cash Flow Compass , indicates that 42 per cent of small business owners are overconfident in their money management. Examining over 750 small and medium businesses (SMBs), the report revealed that 62 per cent of owners admit cashflow issues have had negative impacts on thei

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allpay taps Matt Marskell as sales and marketing director

Finextra

allpay, a leading payment services provider in the UK, is delighted to announce the appointment of Matt Marskell as Sales and Marketing Director (Non-Board) to its leadership team.

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PTSB and Worldpay Aim to Help Irish Businesses Meet Growing Demand for Advanced Payments Solutions

The Fintech Times

Customers of Ireland-based bank PTSB can now access additional services from global paytech firm Worldpay , including e-commerce and ePOS, as the two entities have now extended their existing partnership. PTSB will also gain access to Worldpay DCC, a Dynamic Currency Conversion solution that provides cardholders the choice to pay in their preferred currency.

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How to Automate Insurance Claims Processing

Nanonets

Tedious paperwork and long wait times are every person's worst insurance nightmare. But insurance claim automation is paving the way for faster, more accurate, and more customer-friendly experiences. The drive to enhance claims processing through new technologies has intensified, especially since every dollar saved directly impacts profitability.

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Top Strategies to Future-Proof & Sustain Your Merchant Services Portfolio

Build a sustainable merchant services portfolio with practical strategies to ensure long-term success. Diversify across industries to spread risk and stabilize income, balancing high-risk and low-risk clients for a robust mix. Combine large and small merchants to create a resilient payment portfolio, leveraging each type's strengths. Foster long-term relationships through exceptional service and personalized support.

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Tribe five: Our top tips for a successful migration

Tribe Payments

It’s not uncommon for businesses experiencing rapid growth to find that their current service providers can no longer meet their evolving needs. The challenges of scaling often reveal the limitations of incumbent providers, particularly when it comes to flexibility and adaptability. Despite recognising these shortcomings, many businesses hesitate to make a change, largely due to the perceived complexity and risks associated with migration.

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What are Amex Chargeback Reason Codes?

Fi911

American Express chargeback reason codes are a collection of identifiers used to classify different chargeback situations, reflecting the disputes raised by cardholders against sellers. These codes are vital for organizing disputes and determining the necessary next steps. Each chargeback is assigned a unique 3-digit alphanumeric code by Amex, pinpointing the reason for the dispute.

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Online Subscription Services and the Concern with Chargebacks

Accertify

It sometimes felt like 2023 was the year of the chargeback. We’ll have to wait a while for definitive figures, but it’s been estimated that the cost of chargebacks to the payments industry is likely to have topped $1 billion in 2023 1. The growth of these damaging transaction disputes is driven by the rocketing popularity of online commerce. Global e-commerce sales were expected to hit $6.3 trillion in 2023 2 , fuelling an unprecedented rise in cancelled payments.

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What Is Electronic Invoicing? Benefits and How It Works

EBizCharge

Electronic invoicing has emerged as a transformative solution that streamlines the invoicing process while minimizing human errors. As companies increasingly shift toward digital solutions, understanding digital invoicing becomes essential for maintaining a competitive advantage. This article will explore how electronic invoicing works and the advantages it offers to businesses of all sizes.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Nomentia offers clients Swift Business Connect service

Finextra

Nomentia, a European leader in treasury and cash management solutions, is becoming one of the first vendors to provide Swift‘s Business Connect service to its current and future clients.

SWIFT 52
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Payquicker partners Thunes for global e-wallet expansion

The Paypers

PayQuicker has announced a collaboration with Thunes to extend its e-wallet payout capabilities on a global scale.

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InCred Finance and Ola collaborate to provide personal loan services

Finextra

InCred Finance (InCred Financial Services Limited), one of India's leading diversified lending-focused NBFCs and Ola Money(Ola Financial Services), have announced a strategic partnership to provide seamless personal loan services to Ola users directly through the Ola app.

Finance 52
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NOW Money partners with CBI and Network International

The Paypers

NOW Money , a fintech specialising in banking and payroll solutions for the underbanked migrant population in the Middle East, has partnered with CBI and Network International.

Payroll 36
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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.