Sat.Sep 07, 2024

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Partnership Sees Network International Back Orabank Customer Experience and Digital Transformation

The Fintech Times

Network International , the digital commerce enabler in the Middle East and Africa (MEA), is extending its strategic partnership with Orabank Group , the largest banking group in Francophone Africa, in a move to enhance the bank’s prepaid and agent banking solutions. Orabank Group explained that it hopes to enhance the banking experience for its customers and enable its digital transformation , through the continuation of its partnership with Network International.

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Trust in AI is Shifting Reveals ActiveOps as Firms Turn Towards the Technology for Data Analysis

The Fintech Times

In the modern era, the most important asset organisations can have is data. However, accessing and analysing this data efficiently requires technology. Research from AI-powered decision intelligence for service operations provider, ActiveOps has found that organisations are turning to AI to solve this issue. In its research , Ready or not AI is here , ActiveOps finds that 46 per cent of businesses are already aware of the benefits of AI and are integrating the technology.

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Ant Group Celebrates as International Users Quadruple Following Successful Initiatives

The Fintech Times

Over the last six months, Ant Group has seen the number of international users of its mobile payment services in China quadruple, driven by the launch of the ‘International Consumer Friendly Zones’ programme in March, which has now expanded to 70 Chinese cities. Transaction volumes of inbound tourists using Ant Group-supported mobile payment services grew by sixfold between March and August 2024 year-on-year, according to Cyril Han , president and CFO of Ant Group.

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PayPal Extends Payment Possibilities With Cashback Offering

The Fintech Times

According to the ‘UN World Population Prospects Report 2022’, the majority of US adults have used payments platform, PayPal , in the last five years. Looking to ensure it retains customers, the paytech is now offering customers access to new rewards and stackable cashback offers, in addition to other personalised services, in PayPal’s app.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Live Forever? Why Dynamic Pricing Needs to Be Transparent to Survive

The Fintech Times

This time last week, millions found themselves frantically refreshing their browsers in the hope of snagging tickets to Oasis ’s long-awaited reunion tour. A triumphant celebration of Britpop’s return quickly descended into chaos, with many fans left disappointed, frustrated and significantly lighter in the wallet. What started as a queue to perhaps secure a £135 ticket at one of the band’s summer 2025 gigs in London, Manchester, Cardiff, Edinburgh and Dublin, turned into a wait filled wit