Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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New York enacts surcharge law

Payments Dive

The state’s new law will force merchants to limit credit card surcharges and more clearly disclose them to consumers. If the businesses don’t, they could face a $500 penalty.

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Five reasons to get a handle on chargebacks

Payments Next

by Donna Blum of BHMIChargebacks are a significant and growing challenge in the payments industry. The rapid growth in e-commerce, rise in The post Five reasons to get a handle on chargebacks first appeared on Payments NEXT.

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Top payments trends for 2024

Bank Automation

Industry experts predict adoption of real-time payments as well as the increased use of FedNow and digital wallets in 2024 as consumer demand for instant payments continues to grow.

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Visa unveils Web3 customer loyalty platform

Finextra

Visa has launched a Web3 loyalty engagement offering to help firms reward customers not just for their purchases but for their engagement and interactions.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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NY governor pursues BNPL regulation

Payments Dive

New York Gov. Kathy Hochul is seeking to require buy now, pay later providers to obtain a license to operate in the state, in addition to other potential regulations for the industry.

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The Costs of Payment Service Provider (PSP) Lock-In

Basis Theory

What is Vendor Lock-in? Vendor lock-in describes a situation where a customer becomes entirely dependent on a specific vendor for products or services, and switching to another vendor becomes prohibitively difficult or expensive.

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Nationwide reports uptick in cash withdrawals

Finextra

New data from Nationwide shows that cash usage continues to rise as many households respond to the cost-of-living crisis by budgeting with physical money.

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Endava exec talks super apps, Paze and embedded payments

Payments Dive

The consulting firm’s global marketing head explained in an interview why a bank-backed digital wallet won’t be “the PayPal killer” and why the U.S. hasn’t seen a super app for payments.

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Krungsri App Enables QR Payments Between Thailand and Hong Kong

Fintech News

Bank of Ayudhya (Krungsri), a part of Mitsubishi UFJ Financial Group (MUFG), has recently expanded its services in the ASEAN region by launching cross-border QR payments between Thailand and Hong Kong. Travelers from Thailand and Hong Kong can make payments by using mobile payment apps to scan Hong Kong’s FPS QR code and Thailand’s PromptPay QR Code displayed at the merchants’ point of sale.

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Why Next-Generation Payment Orchestration Is Our 2024 Payment Trend of the Year

BlueSnap

Digital payment transactions surpassed $1 trillion in 2023, making it essential for businesses to find ways to optimize them to help grow revenue. The post Why Next-Generation Payment Orchestration Is Our 2024 Payment Trend of the Year appeared first on BlueSnap.

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7 Essential Criteria for Choosing the Right Payments Partner

Speaker: Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms

In this webinar, Brad Pinneke, Vice President of Business Development at Payrix and Worldpay for Platforms, will dive into the 7 must-have criteria for evaluating payments partners, helping you maximize both efficiency and the long-term value of your investment. From assessing technology capabilities to leveraging business development opportunities, this session will give you a clear, actionable strategy to select the right partner for scaling your business.

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HSBC to take on Wise with launch of money transfer app

Finextra

HSBC is looking to take on money transfer behemoth Wise with the launch of a global currency conversion app.

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Trade groups seek to delay digital wallet oversight plan

Payments Dive

Fintech trade groups asked the Consumer Financial Protection Bureau to extend the comment period on a proposal formalizing its oversight of big tech companies’ digital wallets.

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How to Find the Right Credit Card Terminal for Your Business

Stax

Many merchants face the trouble of sifting through numerous credit card machine options, looking for a terminal that fits with their business. There are many different types of payment terminals to choose from, and you need one that’s going to help your business operate the most efficiently. Selecting the right payment processing terminal will not only help reduce your processing costs, but it’ll also increase your profits.

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The Real Costs of Vaulting Payments

Basis Theory

What is Payments Vaulting? Merchants are said to be ‘vaulting payments’ when they contract with a partner, which stores sensitive cardholder data securely and provides the merchant with an undecryptable token string. By vaulting customer payments data, the merchant is able to offload some of the PCI-DSS compliance activities (as they never actually ‘see’ customers’ card data in plain text), and potentially simplify their payment process.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Unleashing the power of SaaS

The Payments Association

Software as a service (SaaS) has sparked a paradigm shift in the corporate domain in the past five years, revolutionising pivotal industries like finance, transactions, and insurance.

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Florida weighs cashless ban

Payments Dive

Lawmakers in the state are considering legislation that would require merchants to accept cash payments.

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How to Implement Self Checkout for Small Business

Stax

With the constant demand for greater efficiency and convenience in the retail experience, it’s not surprising that self-checkouts have entered the mainstream. Once a relatively niche offering, the COVID-19 pandemic saw retailers accelerate the rollout of self-checkout systems, their contactless nature making them a lot more appealing than traditional checkouts for many consumers.

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Selecting a Payment Orchestration Provider: Top Providers for 2024

Basis Theory

What are Payment Orchestration Platforms (POPs)? Payment orchestration providers, also known as payment orchestration platforms (POPs), offer a range of payment and routing services. Choosing the right POP, whether that is a more ‘black box’ experience where they hold the payment gateway relationships, or one that offers a greater depth of flexibility in subscriptions management or treasury and payables management , is based on the needs of the merchant’s business.

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Top Strategies to Future-Proof & Sustain Your Merchant Services Portfolio

Build a sustainable merchant services portfolio with practical strategies to ensure long-term success. Diversify across industries to spread risk and stabilize income, balancing high-risk and low-risk clients for a robust mix. Combine large and small merchants to create a resilient payment portfolio, leveraging each type's strengths. Foster long-term relationships through exceptional service and personalized support.

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India widens regulatory grip over tech firms

TechCrunch Fintech

In 2023, India introduced a series of regulations and tweaked policies that borrowed from Europe’s antitrust approach and Chinese-style government surveillance, alarming executives and investors in the world’s most populous market. Additional regulations are on the horizon in 2024 as New Delhi continues a regulatory shift to more tightly govern the tech sector.

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Tokenizing the Tabletop: Magic the Gathering's Play in the Blockchain Economy

Paystand

Magic: The Gathering, a renowned trading card game, has left an indelible mark on the gaming industry. However, its impact extends beyond entertainment, laying the foundation for integrating blockchain technology into finance.

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The 7 Best Mobile POS Systems for Small Businesses in 2024

Stax

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. Around since the 2000s, mPOS systems have come a long way from their origin as a glitchy solution used primarily by micro-businesses to process payments. Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics.

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Our Favourite Fintech Page Turners in 2023

The Fintech Times

Over the past year, The Fintech Times team has had the pleasure of exploring and reading the latest books published in the industry. Though we get news and insights in our inboxes every day, there is something special about sitting down with a tea and enjoying a good book. With this in mind, we want to share our favourite fintech books from 2023. The financialisation of everything The Great Transition: The Personalization of Finance is Here by Emmanuel Daniel delves into the future of finance an

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Peak XV-backed MobiKwik seeks to raise $84 million in India IPO

TechCrunch Fintech

Indian financial services startup MobiKwik seeks to raise about $84.2 million through issue of new shares in an initial public offering in the home market, it said in a draft prospectus filed with the local markets regulator Friday. This is the second time MobiKwik has filed the paperwork for an IPO. The startup, backed by […] © 2023 TechCrunch.

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Anson Zeall Promoted to Chief Strategy Officer at dtcpay

Fintech News

Singapore-based payments service provider dtcpay has announced the appointment of Anson Zeall , formerly the Head of Compliance, as its new Chief Strategy Officer (CSO). Anson Zeall During his tenure as Head of Compliance, Zeall played a pivotal role in guiding dtcpay through the complex regulatory environment of the blockchain and cryptocurrency sectors.

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10 Customer Retention Automation Ideas to Fight Churn

Chargebee

The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service. However, automation — in the form of customer feedback surveys, personalized offers, and onboarding workflows — can save time and money by streamlining processes and freeing up employees

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Holiday shoppers spent $16.6B online using BNPL: report

Payments Dive

BNPL usage hit an all-time high during the season, with Cyber Monday as the largest day on record for the payment method, according to Adobe.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Exponent Founders Capital, led by Plaid and Robinhood alums, raises $75M to invest in early-stage startups

TechCrunch Fintech

Exponent Founders Capital, an early-stage venture firm founded by alumni of startups such as Plaid, Robinhood and Ramp, has closed on $75 million in capital commitments, TechCrunch is the first to report. The firm, which is emerging from stealth today, raised $50 million for its first fund in November of 2021. Managing Partners Charley Ma […] © 2023 TechCrunch.

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YouTrip Quadruples Wallet Size to S$20K, Spending Limit Now S$100K

Fintech News

Singapore-based multi-currency e-wallet YouTrip has announced a substantial increase in wallet holding and spending limits for its users effective immediately. YouTrip users can now hold up to S$20,000 in their wallets, a significant jump from the previous S$5,000 limit, and have access to an annual spending limit of S$100,000, previously capped at S$30,000.

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ECB to run first cyber resilience stress tests

Finextra

The European Central bank is to run its first thematic stress tests on cyber resilience to determine how well individual banks would respond to and recover from a cyber attack.

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CFPB flags impending guidance on earned wage access

Payments Dive

The federal agency plans to weigh in on EWA services, it said in commenting on a California proposal to register and oversee the providers of such services.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.