Remove Enrollments Remove MFA Remove Mobile Banking
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How Cadence Bank Is Melding Branch Personalization, Digital Speed For Swift Mobile Onboarding

PYMNTS

Mobile banking has been edging out desktop banking for years, but branch closures during the COVID-19 pandemic appear to have given it a significant push. Registrations on mobile banking apps rose 200 percent in April, for example, and mobile traffic on such apps jumped 85 percent for the month.

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TD Bank On How AI, MFA Are Changing Call Centers

PYMNTS

Call centers are reevaluating how customers are authenticated across all channels, including websites, mobile apps, chatbots and traditional telephone calls. Why AI, MFA Are Necessary Within Call Centers .

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