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Biometric Security Crucial for Fraud Protection and CX

FICO

Because customers value ease of use and good fraud protection most, FIs must balance scam protection with making things easy for good customers – but not TOO easy. Changing Face of Application Fraud Whitepaper : With new attack vectors, evolving customer expectations and data proliferation, is now the time for a new strategy?

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First-Party Fraud Must Be Stopped Across the Customer Lifecycle

FICO

The key for financial institutions is to practice a form of continuous assurance whereby customer data from across the organization is brought together and utilized to create a complete picture of a customer which may indicate a circumstance, inaccuracy, or convergence of data that points to first-party fraud in some form.

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Despite Rapid Adoption of Digital Channels, Customer Trust Lags

FICO

Changing Face of Application Fraud Whitepaper : With new attack vectors, evolving customer expectations and data proliferation, is now the time for a new strategy? Sarah is on a mission to help organizations understand more about the fraud and financial crime challenges they face and introduce them to better ways to fight the bad guys.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

Changing Face of Application Fraud Whitepaper : With new attack vectors, evolving customer expectations and data proliferation, is now the time for a new strategy? Sarah is on a mission to help organizations understand more about the fraud and financial crime challenges they face and introduce them to better ways to fight the bad guys.

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Strong Fraud Protection Could Draw More Customers - Survey

FICO

Perhaps innovative marketing that speaks about fraud protection, such as Santander’s Scammer Pants ads and Nat West’s Scammer House of Horrors ads, will not only help alert customers to scams but also deliver sales. European Card Fraud in 2021: Winners, Losers and Scams. Fighting Scams and Authorized Push Payment Fraud in the US.

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