Banks Must Cut Out Innovation Setbacks in Order to Keep Up With Consumer Product Demands
The Fintech Times
SEPTEMBER 22, 2024
One hundred and fifty heads of innovation at UK retail and business banks were asked about some of their biggest ongoing struggles to understand customer needs in a new report by SaaScada. However, less than one in four customers uses more than one product (23 per cent). However, they often fail to follow the data.
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