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Regulators encourage these efforts to educate and set a high bar, as evidenced in public commentary by NCUA board member and former chair Rodney Hood. How can we look to this rapidly growing business for new use cases for instantpayments? What will this look like in the coming years?
Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instantpayments and slick mobile interfaces that large banks and FinTechs have made standard. Credit unions (CUs) are facing an ever-shifting financial services landscape. Federally insured CUs in the U.S.
Specifically, the metamorphic impact of mobile open banking and instantpayments has been the first real test of the trust bond that holds CUs together. The National Credit Union Administration (NCUA) trade group reported that net income for credit unions fell by 1.1 Strong balance sheets in key areas like credit card debt ($64.4
percent, it was only the seventh-most important priority among CUs, which are instead focusing on open banking options that offer anti-money laundering (AML), data security and instantpayments technology. While the PYMNTS study found loyalty programs are members’ most popular desire at 49.1 CUs are facing more scrutiny in the U.S.,
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