Retail Payments Fraud: How Consumers and Banks Can Fight Back
FICO
APRIL 29, 2022
All these evolutions mean a changing landscape for retail fraud and scam trends. The New York Times recently ran a home page story on how criminals have concocted elaborate scams – complete with authentic ‘hold’ music – to impersonate bank customer service reps, tricking consumers into sending them money via Zelle.
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