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Retail Payments Fraud: How Consumers and Banks Can Fight Back

FICO

All these evolutions mean a changing landscape for retail fraud and scam trends. The New York Times recently ran a home page story on how criminals have concocted elaborate scams – complete with authentic ‘hold’ music – to impersonate bank customer service reps, tricking consumers into sending them money via Zelle.

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How Advanced Technology is Driving Authorized Push Payment Fraud

Seon

Advancements have not increased the complexity of fraud tactics but have significantly amplified their scale, making it easier for less sophisticated fraudsters to execute more significant scams with broader reach. Often, the fraudsters enter through impersonation, a romance scam or another type of social engineering fraud scam.

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What Is Authorised Push Payment Fraud?

FICO

As payments made using real-time payment schemes are irrevocable, the victims cannot reverse a payment once they realise they have been conned. Confidence tricks such as romance scams, or the infamous ‘Hey Mum’ scam, where people are tricked into sending money to criminals they believe they have a personal relationship with.

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Will Real-Time Payments Increase Financial Crime in the USA?

FICO

Once a real-time payment is initiated it is typically irrevocable – it cannot simply be recalled, something that criminals take advantage of. The transaction itself is not fraudulent, but the scam that caused the person to make the payment is the fraud. In both cases the bank account details on the invoice belong to the fraudster.