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A quick survey of the most recent edition of the PYMNTS Buy Now, Pay Later Tracker indicates that a genuine sea of change is rising when it comes to how merchants want to interact with their customers, and how consumers want to manage their transactions.
That’s why PYMNTS recently caught up with two payment experts from Endava — Global Head of Payments Delivery Petru Metzger and SVP of Payments Delivery Glenn Geil — for what amounts to a sneak peek of the coming attractions in payments in 2020, at least when it comes to value-addedservices. Installment Payments.
To get there (to take the next step and offer transactions as a seamless part of the continuum of browsing, shopping, checkout and buying), merchants need information that improves the customer journey, as well as their own operational efficiencies.
Back then, only the very, very largemerchants had merchant accounts and could accept credit card payments online. And even though eBay will require sellers to establish an account with eBay, it will not be at the exclusion of eBay merchants keeping their PayPal accounts up and running. The year was 1999.
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