PYMNTS

SEPTEMBER 5, 2019

Call centers are reevaluating how customers are authenticated across all channels, including websites, mobile apps, chatbots and traditional telephone calls. Sacknoff recently spoke to PYMNTS about examining how these authentication tools fit each channel customers use to interact with businesses.

MFA 46

MFA Multifactor Authentication AI Authentication 46

PYMNTS

JUNE 8, 2020

There’s work being done securing APIs , but businesses are using them confidently, not just to field new products and CX, but also as a data cyber shield found only in the clouds. Cloud platforms are also helping firms secure APIs with built-in capabilities that apply security policies through nonintrusive policy enforcement.

API 52

API B2B MFA Security 52

PYMNTS

NOVEMBER 17, 2020

This negative experience is due to a number of factors, including ineffective communication, unclear directions on how to access their devices, and tedious processes when setting up their accounts that often require multiple password entries and multifactor authentication (MFA) setup.

Multifactor Authentication 107

Multifactor Authentication Online and Mobile Banking Checks MFA 107

PYMNTS

SEPTEMBER 21, 2020

And in one recent edition of PYMNTS’ KYC/AML Tracker details, the rise of open banking is likely to spur a “fast track” for new AML efforts, including multifactor authentication (MFA) and strong customer authentication (SCA) processes.

Fincen 139

Fincen AML Suspicious Activity Report (SAR) Financial Crimes 139

Stax

NOVEMBER 21, 2024

These processes are facilitated by a network of financial institutions and technologies that work together to ensure the seamless and secure transfer of data and funds. The company facilitates the transfer of information and funds between the customer’s bank and your business’ bank.

Credit Cards 88

Credit Cards Small Business Process Credit Card Payment Processing 88

PYMNTS

NOVEMBER 16, 2020

Digital identity has become a crucial part of the telecommunications industry as the proliferation of smartphones and the personal data they hold makes security paramount. Multifactor authentication (MFA) has become commonplace for online accounts, with users confirming their identities via text messages sent to their phones.

MFA 71

MFA Verification Online and Mobile Banking Multifactor Authentication 71

Global Fintech & Digital Assets

DECEMBER 11, 2023

Technical Controls The Amendments introduce a number of heightened technical controls, including: Multifactor Authentication: With only very limited exceptions, multifactor authentication (MFA) is now required for “any individual” accessing “any information system” of a covered entity.

Cybersecurity 59

Cybersecurity Multifactor Authentication Risk Assessment MFA 59

PYMNTS

SEPTEMBER 5, 2019

One of the biggest changes is that call centers are moving away from knowledge-based authentication (KBA) methods like passwords and PINs and employing methods with multi-factor authentication (MFA). Voice Authentication. Call centers are especially vulnerable. Lindsay Sacknoff, head of U.S.

MFA 59

MFA Authentication Multifactor Authentication AI 59

PYMNTS

JUNE 8, 2020

Open banking may soon become table stakes for financial institutions (FIs) — they need to act now and be able to offer it securely or risk getting left behind. FIs therefore cannot afford to drag their feet on implementing open banking, but many may be concerned that third-party access to customer data will exacerbate security challenges.

Authentication 60

Authentication MFA Phishing Scams 60

PYMNTS

FEBRUARY 18, 2020

This creates new security challenges as firms must learn to centrally manage their fraud protection methods while also gauging threats across many different channels. Banks that earn consumers’ trust by securing their mobile data and transactions will likely see plenty of growth, as 40 percent of U.S. Omnichannel Fraud Protection.

Authentication 52

Authentication Identity Theft Multifactor Authentication Fraud Prevention 52

PYMNTS

SEPTEMBER 4, 2019

How TD Bank Uses Voiceprints to Personalize — and Secure — Call Center Interactions. Mobile app users may have different authentication preferences than those who call the contact center, which could lead to frictions if companies are not prepared. The technology will reportedly scan human hands to ring up purchases.

Visa 40

Visa Multifactor Authentication MFA Authentication 40

The Payments Association

FEBRUARY 17, 2025

As AiTM fraud rises, businesses must adopt multi-layered security, biometric authentication, and user education to stay ahead of evolving threats. These techniques exploit system vulnerabilities, emphasising the need for strong security measures to protect sensitive data.

Phishing 88

Phishing Multifactor Authentication Authentication Credential 88