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BofA sees Zelle P2P cash gifts rise during COVID-19

Payments Source

Bank of America has seen a 33% increase in cash gifts flowing through the Zelle P2P app since the start of the pandemic, with total gifting volume reaching $1 billion.

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P2P payments tools lack transparency, consumer group says

Payments Dive

Zelle, the popular peer-to-peer payment service, and rivals should be more upfront with consumers about the ability to ask for money back, Consumer Reports says.

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Wells Fargo says US investigating Zelle complaint handling

Finextra

Wells Fargo has joined JP Morgan in revealing that US authorities are investigating the handling of complaints about P2P payments service Zelle.

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JPMorgan threatens to sue CFPB over Zelle

Payments Dive

The bank flagged government inquiries over its handling of P2P disputes in May, and said Friday it would consider litigation if the agency issues an enforcement action.

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Jack Henry debuts P2P payments tool

Payments Dive

The company is bringing the peer-to-peer payments tool to community and regional bank clients, after big banks made P2P popular through Zelle.

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Zelle Sees P2P Payments Surge On Heels Of COVID-19

PYMNTS

Digital payments network Zelle surpassed the one-billion transaction mark over the past year, with the coronavirus crisis leading to a boost in demand, according to a press release. based Zelle processed 323 million transactions worth $84 billion. In the third quarter alone, the Scottsdale, Ariz.-based

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Zelle: The Role Of AI In Stopping COVID-Related P2P Payment Scams

PYMNTS

COVID-era fraudsters use scams that range from impersonating tax officials to selling fake PPE on P2P payment apps. Fighting these threats requires an equally wide range of defenses, says Jamie Armistead, Zelle vice president. How P2P Payment App Zelle Leverages AI To Fight Scams And Frauds.

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