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New Research Reveals Customers’ Growing Frustration with Payment and Cancellation Issues

Fintech Finance

For example, our survey reveals that: A staggering 70% would abandon a service entirely if they experienced problems with payment processing. More than 50% believe they aren’t given enough time to resolve payment issues before cancellation. What’s more, businesses might not even know they are making these mistakes.

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Avoiding Online Payment Issues

Payment Savvy

Payment breaches being one of the major hurdles. Here are some common online payment issues and how to avoid them. Another online payment issue is friendly fraud. Statistics by Chargeback911 reveal 81% of consumers issued a chargeback without a valuable reason. Resolving Online Payment Issues.

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WPay Launched by Wirex to Eliminate Decentralised Payment Issues

The Fintech Times

Customers who have struggled with decentralised payment issues such as custody risks, and slow, expensive settlements have been provided with a solution by Wirex , the Web3 money app. The solution, ‘WPay’, ensures users have a smoother and more secure payment experience.

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Cross-Border Payments in Numbers: Global Corporations Lost $120 Billion in Transaction Fees

Fintech Finance

However, cross-border payment issues, such as high fees, delays can prevent countries and individuals from reaping the full benefits of such money transfers,” explains Galdikienė. This can severely impact families who depend on these funds for basic necessities.

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UK RTGS Chaps goes down

Finextra

The Bank of England says a 'global payments issue' dealyed high value payments, including house purchases, processed through the national real-time gross settlement system Chaps.

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1 in 3 UK and 1 in 4 US Subscription Holders Notice Unrecognised Charges, New Research Reveals

The Fintech Times

Forgotten subscriptions With subscription businesses forecasted to lose over £102billion in revenue in 2025, a new study reveals that payment issues, such as failed transactions and unexpected charges, can become a major issue for subscription businesses, causing frustration for customers and damaging retention and referrals. .

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Single.id to address rewards payment issues for retailers

The Paypers

Single.id , a service operated by Enigmatic Smile , has announced its intention to address rewards payment issues for retailers by offering a consolidated End User Identity.