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To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

FICO

They use sketchy providers who don’t normally work with law enforcement and then phish, smish, email, and robocall the heck out of people. Putting some sensible friction into high-risk payments, or when customer behavior is different from the norm, can help improve both fraud losses and customer experience. TJ holds a B.S.

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