article thumbnail

Zelle® Shatters Records with $1 Trillion Sent in a Single Year

Fintech Finance

Zelle has announced that in 2024 the network reached 151 million enrolled users and helped American consumers and small businesses send over $1 trillionthe most money ever sent by a person-to-person payments service in a single year. Zelle transactions grew 25% from 2023 to a total of 3.6 billion, a 25% increase from the prior year.

Zelle 86
article thumbnail

Zelle faces Senate probe on fraud

Payments Dive

“The scale of fraud on the Zelle platform is unacceptably high,” National Consumers League Vice President John Breyault said.

Zelle 172
article thumbnail

Lawsuits over Zelle pile up

Payments Dive

Bank of America and Wells Fargo have both been sued recently by consumers who allege they were defrauded by scam artists using Zelle payments.

Zelle 167
article thumbnail

BofA sees Zelle P2P cash gifts rise during COVID-19

Payments Source

Bank of America has seen a 33% increase in cash gifts flowing through the Zelle P2P app since the start of the pandemic, with total gifting volume reaching $1 billion.

Zelle 168
article thumbnail

Bank CEOs defend Zelle in Senate hearing

Payments Dive

Elizabeth Warren called the peer-to-peer payments network “unsafe,” claiming Zelle users were defrauded out of $500 million last year.

Zelle 158
article thumbnail

CFPB lawsuit against bank giants is ‘regulatory overreach,’ Zelle says

Bank Automation

The Consumer Financial Protection Bureau announced today that it has sued Early Warning Services, Bank of America, JPMorgan and Wells Fargo for allegedly failing to implement anti-fraud safeguards on peer-to-peer payments network Zelle.

Zelle 52
article thumbnail

Senate Democrats berate Zelle over alleged fraud

Payments Dive

In a letter to Zelle's CEO, two U.S. senators said the company's platform leaves consumers exposed to fraud, with little ability to recover lost funds. “Your company and the big banks who both own and partner with the platform have abdicated responsibility," they said.

Zelle 146